Causes
Dust and debris accumulation in the dustbin and filter can restrict airflow, reducing suction power. To resolve this:
- Remove the dustbin and empty it completely.
- Check the filter and clean it by tapping it gently to remove loose dirt.
- If the filter is washable, rinse it with water and let it dry completely before reinserting.
- If the filter is heavily soiled or damaged, replace it with a new one.
Hair, fibers, and debris wrapped around the brushes can obstruct airflow. To clean them:
- Turn the vacuum upside down and inspect both the main and side brushes.
- Use a cleaning tool or scissors to carefully remove any entangled debris.
- If the brushes appear worn or damaged, replace them with new ones.
If none of the above solutions resolve the issue, the vacuum's motor or internal components may be failing. To diagnose:
- Listen for any unusual noises or check for error codes in the Roborock app.
- If necessary, refer to the repair guides on the Roborock Q5 Max Plus device page to inspect and replace faulty components.
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