Roborock Q5 Plus Not Charging

• When attempting to charge the vacumm, make sure the mode is set to charging, When the device is placed on the charging dock securely, it will report "charging".

• ensuring the contacts on the vacuum and dock are clean and aligned, make sure the Roborock is correctly aligned and seated on the dock, with the charging contacts touching.

• Inspect the power adapter and cable for any signs of damage or wear. If possible, try using a different compatible adapter to see if the issue lies with the original adapter.

• Check that the power outlet is working by plugging in another device. Plug the charger into another device that uses the same power supply to ensure that the charger is functional.

• Ensure the dock is placed on a hard, flat surface and in a location where the vacuum can