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DualShock 4 CUH-ZCT2 Troubleshooting: Fix Common Problems
The first step towards a working DualShock 4 CUH-ZCT2 is identifying the problem. Select one of our preferred guides below to diagnose and solve DualShock 4 CUH-ZCT2 common issues.
PlayStation 4 Controller Not Charging
If your PlayStation 4 (PS4) controller is not charging correctly, follow these troubleshooting steps to identify and potentially resolve the issue.
PlayStation 4 Controller Won't Turn On
The DualShock 4 controller won't power on or light up when the power button is pressed.
PlayStation 4 Controller Buttons Sticking
If you're experiencing issues with your PlayStation 4 controller where buttons are sticking, making gameplay frustrating or unresponsive, follow these steps to troubleshoot and potentially resolve the problem.
PlayStation 4 Controller Won't Connect to the Console
The DualShock 4 controller is on and working, but it is not connecting to the console.
PlayStation 4 Controller Joysticks Locked in Place
When you try to press the DualShock 4's Joysticks down, they get stuck, and won’t come back up.
PlayStation 4 Controller Touchpad Not Working
The DualShock 4 controller's touchpad is not responding during gameplay. Possible causes include incompatible games, out-of-date system software, or a damaged touchpad.
PlayStation 4 Controller No Sound
The DualShock 4 controller is not emitting any audio from its speaker system or the sound is distorted.
PlayStation 4 Controller Not Vibrating
If you've noticed that your PlayStation 4's Dualshock controller is not vibrating during gameplay, there are several tips on this page you can take to troubleshoot and potentially resolve your issue.
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My Controller blinks orange once and then turns off
DualShock 4 CUH-ZCT2
Pressing L2 trigger also register pressing up
DualShock 4 CUH-ZCT2
Left stick activates the right trigger
DualShock 4 CUH-ZCT2U Generation 4
R2 Trigger not responding at all
DualShock 4 CUH-ZCT2
PS Button and parts of the D-Pad not working
DualShock 4 CUH-ZCT2
Controller charging Issues, orange Light Indicator, Lack of Charging
DualShock 4 CUH-ZCT2U Generation 4
How can I change the old usb exit to usb c for charging and connectin.
DualShock 4 CUH-ZCT2
Need help with resistor values on JDM-055
DualShock 4 CUH-ZCT2