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The DualShock 4 CUH-ZCT2 was announced in 2016 to replace the CUH-ZCT1 controller released in 2013. This controller is similar to the previous model.

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PS Button and parts of the D-Pad not working

Hi! So, I recently wanted to boot up my PS4 again and play some games with a friend... but then the controllers wouldn't turn on. I tried connecting them to my PC - they worked but when I connected them to the PS4 they refused to work with it.

I thought it's battery issues so I left them to charge and afterwards they wouldn't work yet again. I opened them and saw nothing wrong... and then it hit me. The issue is the PS / Power button.

I connected the controllers back to my PC, installed DS4Windows, mapped all buttons to keyboard keys and opened a key logger. Everything except some of the D-Pad buttons and the power buttons worked.

Now, the buttons themselves seem completely fine. There's no visible issues. Can it be the little transparent / green plastic thing that stays under the buttons? If it is, can I replace it?

Answered! View the answer I have this problem too

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Whoa, this was back in December?

Anyways, I ordered two replacement membranes and swapped them. This fixed one of the controllers, however I &&^&@@ up the ribbon cable for the USB of the other one so I can't really confirm if it fixed it.

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Check the black parts on the clear rubber for the buttons are clean. Also clean the contacts on the board with an eraser then try it.

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Hey, sorry for the late reply.

Can you be more clear about what you mean by "clean the contacts on the board"?

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@uskizzik on the flex where the buttons are. There are some contacts where the buttons sit above.

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So the black parts right below the buttons? Clean them with an eraser? Like... a pencil eraser?

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@uskizzik yes but gently. You’ll see the film with the contacts I’m talking about in step 7 on this.

How to Fix PS4 Controller Analog Drift (R3 or L3 not working)

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@strongbow Didn't seem to improve at all...

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unfortunately this is an indication that the Flex Ribbon Connector is starting to wear, this is either a simple fix with some 99% ISO Alcohol and a cotton tip to clean where the Circuit board meets the Ribbon or a replacement ribbon entirly

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uSkizzik will be eternally grateful.
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