Support Questions Ask a Question

Disclaimer ¶ 

Parts of this Wiki are borrowed from the original Wiki. I have made an effort to individualize the final product as best as I can by adding my own information and changing certain wording.

Troubleshooting ¶ 

For more information regarding common troubleshooting problems and solutions, check out DualShock 4 Troubleshooting

Background ¶ 

The Sony Model CUH-ZCT2 Wireless Controller, also known as the DualShock 4 was released in 2016 to replace the outgoing CHU-ZCT1 controller released in 2013. Model numbers will have a country code suffix, but the core model remains the same. The CUH-ZCT2U (United States) and CUH-ZCT2J (Japan) controllers contain the same components.

The Dualshock 4 controller is compatible with the Playstation 4 and some Playstation 3 titles. The controller can interface over Bluetooth or Micro USB.

The controller is the same, with the primary differences being external. This revision of the controller has a LED pass-through on the trackpad, wich the old one does not have. The Bluetooth chipset has also changed internally.

PC Use ¶ 

This controller uses Bluetooth 4.0 so you will need a USB adapter that supports Bluetooth 4.0. At the minimum, you should be using a Bluetooth 4.0 LE adapter.

The DS4 is capable of being used as a PC controller and registers as a standard HID controller instead of something non-standard, which means this controller is somewhat more complicated when used with a PC for gaming that only work with XInput.

DirectInput support is still somewhat uncommon. Because of this, many older games REQUIRE Xinput emulation to use this controller. Emulation can be accomplished with DS4Windows (forked by electrobrains) or InputMapper. Some games do also do not like emulation and only work with the Xbox controller, but the vast majority of games will work with emulation. A patch may be available for some stubborn games.

Emulation is not as much of a problem in newer games, since support for DirectInput is far more likely to be implemented.

You have 2 connectivity options:

  • Bluetooth
  • Micro USB

Micro USB

To use Micro USB, all you will have to do is plug in the controller to your PC and it will register as a game controller. You do not need to do anything else, but your range will be limited to 15 feet. If you intend to play at longer distances, you will need to use Bluetooth.


Some notes:

  • The Bluetooth implementation on this controller is partially non-standard. It will register as a HID with a non Sony Bluetooth adapter, but the trackpad and PS button do not work. If you do not care about having the trackpad and PS buttons being functional, any good 3rd party Bluetooth adapter will work.
  • The audio jack will not work with non Sony Bluetooth adapters (and may not work with when emulation of XInput is needed).
  • This controller uses BT 4.0. At the minimum, you will need a BT 4.0 or 4.0 LE adapter (or newer). Bluetooth 4.0 LE is not required, but it can reduce power draw.
  • While your computer's internal Bluetooth will work (if the card supports 4.0/4.0 LE or newer), it may not be the best. If your internal card has subpar Bluetooth, it may be better to buy a USB adapter. Most WiFi cards should have an acceptable Bluetooth chipset.

Third party

Most third party adapters will work well enough to be considered acceptable. They may be more prone to lag, but the Sony adapter is not immune to it either. If you have a good non Sony adapter, you are probably ready to go, as long as you know the limitations of these adapters with the audio jack and trackpad.

Non Sony recommendation

Note: Sony does not support this. DO NOT expect help from them without the official adapter.

Not recommended

  • Insignia NS-PCY5BMA2 (BCM2070 chipset. Test adapter has the A0 revision chip.)


  • BCM2070 chipset (some are 3.0 only)
  • This adapter appears to be prone to lag problems
  • Does not transfer from computer to computer very well. If you have multiple computers, this will be a problem.


The Sony adapter will "just work" without an issue. However, this adapter is usually $25, which is substantially more then most adapters on the market.

The upside to the much higher price tag is the trackpad** and audio jack will work with this adapter, but not all games support these features and is still dependent on the developer to implement.

  • The trackpad is the least likely to work with most games.

You can find the official adapter on Amazon and many GameStop stores. Big box stores like Best Buy may or may not carry it.

Additional Information ¶ 

DualShock 4 Accessories

DualShock 4 Wikipedia Page

DualShock 4 Manufacturer Specifications

DualShock 4 Maunfacturer Troubleshooting

View Statistics:

Past 24 Hours: 6

Past 7 Days: 80

Past 30 Days: 394

All Time: 3,342