Chromebook Troubleshooting: Fix Common Problems
The first step towards a working Chromebook is identifying the problem. Select one of our preferred guides below to diagnose and solve Chromebook common issues.
Chromebook White Screen of Death
Does your Chromebook boot to a white startup screen with the Chrome logo, or get stuck on a blank white screen? This guide will help you diagnose and resolve the issue.
Chromebook Not Connecting to Wifi
Chromebook not connecting to, finding, or logging into your wireless network? This guide will help you diagnose and resolve Wi-Fi connectivity issues on your Chromebook, regardless of the model.
Chromebook No Sound
Is your Chromebook not playing sound, or are you experiencing audio issues? Try some of the tips on this page.
Chromebook Lines on Screen
Are you seeing lines or artifacts on your Chromebook's screen? Try some of these troubleshooting tips that apply to various Chromebook models.
Chromebook Not Charging
ChromeOS showing that your Chromebook isn't charging even though it's plugged in? Try some of the tips on this page.
Chromebook Screen Upside Down
If your Chromebook's screen has suddenly flipped and is displaying upside down, it can be disorienting, but don't worry; this guide will help you fix the issue. These troubleshooting steps are applicable to various Chromebook models.
Chromebook USB Ports Not Working
When the USB ports on your Chromebook stop working, it can be frustrating because these ports are essential for connecting external devices. This guide will help you diagnose and resolve USB port issues on your Chromebook, regardless of the model.
Chromebook Loud Fan Noise
Is your Chromebook's cooling fan running loud or constantly? Try some of the tips on this page.
Chromebook Black Screen
Is your Chromebook powering on but not showing any content on the built-in display? Try some of the tips on this page.
Chromebook Won't Turn On
Is your Chromebook wholly dead and not turning on? Are you noticing that there are absolutely no signs of life? Are you unable to charge your device? Have a look at these tips.
Chromebook Running Slow
Is your Chromebook running slower than usual? Don't worry; this troubleshooting guide will help you identify and address performance issues on your Chromebook, regardless of the model.
Didn't see your problem? The iFixit Community has answers.
Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
How to remove management from school chromebook
Asus Chromebook C202
My chromebook has an admin on it, how do I remove it?
Dell Chromebook 11 3180
Wifi is disabled and cannot be re-enabled
Acer Chromebook 11 CB3-111-C670
How can I reset a managed chrome book back to factory
Samsung Chromebook Series 3 (XE303C12-A01US)
Boot error: 0183 Bad CRC Security Settings in EFI variable
Lenovo Yoga 11e Chromebook
How do you remove Enterprise Enrollment?
Chromebook
Chromebook charger port damage? Can it be fixed?
Asus Chromebook Flip C100P
How can I get a foreign object out of the headphone jack?
Acer Chromebook R11