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Introduction

If your iPhone 11 screen is cracked, not responding to touch, or not showing a picture when powered on, use this guide to get your iPhone working again with a new screen assembly.

This guide is written for replacement screen assemblies with the metal LCD shield plate pre-installed. If your new screen does not include the plate, follow this guide instead to complete your repair.

The combined earpiece speaker + sensor assembly affixed to the back of the screen is paired to your individual iPhone at the factory, so you must transfer it carefully from your old screen to your new one using the instructions below. It contains the flood illuminator, which is part of the biometric Face ID security feature. If it is damaged or replaced, Face ID won’t work, so take extra care not to damage any of these components during this procedure. If damaged, only Apple’s “authorized” technicians can restore Face ID function.

Note: True Tone functionality won’t work after a screen replacement, even when using an original Apple screen.

  1. iPhone 11 Screen Assembly Replacement, Remove the pentalobe screws: step 1, image 1 of 2 iPhone 11 Screen Assembly Replacement, Remove the pentalobe screws: step 1, image 2 of 2
    • Before you begin, discharge your iPhone battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally punctured.

    • Power off your iPhone before beginning disassembly.

    • Remove the two 6.7 mm-long pentalobe screws at the bottom edge of the iPhone.

    • Opening the iPhone's display will compromise its waterproof seals. Have replacement seals ready before you proceed past this step, or take care to avoid liquid exposure if you reassemble your iPhone without replacing the seals.

  2. iPhone 11 Screen Assembly Replacement, Tape over any cracks: step 2, image 1 of 3 iPhone 11 Screen Assembly Replacement, Tape over any cracks: step 2, image 2 of 3 iPhone 11 Screen Assembly Replacement, Tape over any cracks: step 2, image 3 of 3
    • If your iPhone has a cracked screen, keep further breakage contained and prevent bodily harm during your repair by taping over the glass.

    • Lay overlapping strips of packing tape over the iPhone's display until the whole face is covered.

    • This will keep glass shards contained and provide structural integrity when prying and lifting the display.

    • Wear safety glasses to protect your eyes from any glass shaken free during the repair.

    • If the broken glass makes it difficult to get a suction cup to stick in the next few steps, try folding a strong piece of tape (such as duct tape) into a handle and lifting the display with that instead.

  3. iPhone 11 Screen Assembly Replacement, Heat the lower edge of the phone: step 3, image 1 of 1
    • Heating the lower edge of the iPhone helps soften the adhesive securing the display, making it easier to open.

    • Use a hairdryer or heat gun or prepare an iOpener and apply it to the lower edge of the iPhone for about a minute.

  4. iPhone 11 Screen Assembly Replacement, Apply suction cup(s): step 4, image 1 of 2 iPhone 11 Screen Assembly Replacement, Apply suction cup(s): step 4, image 2 of 2
    • The next two steps demonstrate the iSclack, a handy tool that we recommend for anyone doing frequent repairs. If you aren't using the iSclack, skip down two steps for an alternate method.

    • If the plastic depth gauge is attached at the center of the iSclack, remove it now—it's not needed for larger iPhones like the iPhone 11.

    • Position the suction cups near the bottom edge of the iPhone—one on the front, and one on the back.

    • Press both suction cups firmly into place.

    • If your display or back glass is badly cracked, covering it with a layer of clear packing tape may help the suction cups adhere. The iSclack also includes two pieces of tape for this purpose.

  5. iPhone 11 Screen Assembly Replacement: step 5, image 1 of 3 iPhone 11 Screen Assembly Replacement: step 5, image 2 of 3 iPhone 11 Screen Assembly Replacement: step 5, image 3 of 3
    • Hold onto your iPhone securely and close the handle of the iSclack to slightly separate the screen from the rear case of the phone.

    • Don't try to completely separate the screen; a small opening along the bottom edge is all you need.

    • Insert an opening pick into the gap under the display on the lower edge of the iPhone.

    • Skip the next two steps.

  6. iPhone 11 Screen Assembly Replacement: step 6, image 1 of 2 iPhone 11 Screen Assembly Replacement: step 6, image 2 of 2
    • If you're using a single suction handle, apply it to the bottom edge of the phone, while avoiding the curved portion of the glass.

    • If your display is badly cracked, covering it with a layer of clear packing tape may help the suction cup to stick. Alternatively, you can use very sticky tape instead of the suction cup. Or if all else fails, you can superglue the suction cup to the broken screen.

  7. iPhone 11 Screen Assembly Replacement, Lift the display slightly: step 7, image 1 of 3 iPhone 11 Screen Assembly Replacement, Lift the display slightly: step 7, image 2 of 3 iPhone 11 Screen Assembly Replacement, Lift the display slightly: step 7, image 3 of 3
    • Pull up on the suction cup with firm, constant pressure to create a slight gap between the front panel and rear case.

    • Insert an opening pick into the gap.

    • The watertight adhesive holding the display in place is very strong; creating this initial gap takes a significant amount of force. If you're having a hard time opening a gap, apply more heat, and gently rock the screen up and down to weaken the adhesive until you create enough of a gap to insert your tool.

  8. iPhone 11 Screen Assembly Replacement, Separate the screen adhesive: step 8, image 1 of 3 iPhone 11 Screen Assembly Replacement, Separate the screen adhesive: step 8, image 2 of 3 iPhone 11 Screen Assembly Replacement, Separate the screen adhesive: step 8, image 3 of 3
    • Slide the opening pick around the lower left corner and up the left edge of the iPhone, slicing through the adhesive holding the display in place.

    • Don't insert the opening pick too far into the iPhone, or you may cause damage to internal components.

  9. iPhone 11 Screen Assembly Replacement: step 9, image 1 of 3 iPhone 11 Screen Assembly Replacement: step 9, image 2 of 3 iPhone 11 Screen Assembly Replacement: step 9, image 3 of 3
    • Re-insert your pick at the bottom edge of the iPhone, and slide it up the right side to continue separating the adhesive.

    • Don't insert the pick very far, or you may damage the display cables along this side of the iPhone. Insert it only a few millimeters, or about the width of the display bezel.

  10. iPhone 11 Screen Assembly Replacement: step 10, image 1 of 3 iPhone 11 Screen Assembly Replacement: step 10, image 2 of 3 iPhone 11 Screen Assembly Replacement: step 10, image 3 of 3
    • The top edge of the display is secured with both glue and clips.

    • Gently pull the right edge of the display down slightly (in the direction of the Lightning port).

    • Insert your pick into the top-right corner of the phone.

  11. iPhone 11 Screen Assembly Replacement: step 11, image 1 of 2 iPhone 11 Screen Assembly Replacement: step 11, image 2 of 2
    • Continue pulling the display down (toward the Lightning port) as needed in order to make a gap large enough for the pick.

    • Slide the pick to the top left corner and cut any remaining adhesive securing the display.

    • Again, don't insert the pick more than a few millimeters—about the width of the display bezel—or you may damage the Face ID sensor array.

  12. iPhone 11 Screen Assembly Replacement, Remove the suction cup(s): step 12, image 1 of 1
    • Pull the small nub on the suction cup to detach it from the front panel.

    • If you used an iSclack and it's still affixed to the iPhone, remove it now.

  13. iPhone 11 Screen Assembly Replacement, Open the iPhone: step 13, image 1 of 3 iPhone 11 Screen Assembly Replacement, Open the iPhone: step 13, image 2 of 3 iPhone 11 Screen Assembly Replacement, Open the iPhone: step 13, image 3 of 3
    • Open the iPhone by swinging the display up from the left side, like the back cover of a book.

    • Don't try to fully separate the display yet, as several fragile ribbon cables still connect it to the iPhone's logic board.

    • Prop the display up against something sturdy.

    • During reassembly, lay the display in position, align the clips along the top edge, and carefully press the top edge into place before snapping the rest of the display down. If it doesn't click easily into place, check the condition of the clips around the perimeter of the display and make sure they aren't bent.

  14. iPhone 11 Screen Assembly Replacement, Display Assembly: step 14, image 1 of 2 iPhone 11 Screen Assembly Replacement, Display Assembly: step 14, image 2 of 2
    • To access the screws in the following step, tilt the display by slightly lifting its lower edge.

    • Be careful not to strain or tear the display cables.

    • Use a Y000 driver to remove the three 1.1 mm-long screws securing the battery connector bracket.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from.

    • During reassembly, this is a good point to power on your iPhone and test all functions before you seal the display in place. Be sure to power your iPhone back down completely before you continue working.

  15. iPhone 11 Screen Assembly Replacement, Remove the battery connector cover: step 16, image 1 of 1
    • Remove the bracket.

  16. iPhone 11 Screen Assembly Replacement, Disconnect the battery: step 17, image 1 of 2 iPhone 11 Screen Assembly Replacement, Disconnect the battery: step 17, image 2 of 2
    • Use a spudger or a clean fingernail to pry the battery connector up from its socket on the logic board.

    • Try not to damage the black silicone seal surrounding this and other board connections. These seals provide extra protection against water and dust intrusion.

    • Bend the connector slightly away from the logic board to prevent it from accidentally contacting the socket.

  17. iPhone 11 Screen Assembly Replacement, Unscrew the logic board cover screws: step 18, image 1 of 2 iPhone 11 Screen Assembly Replacement, Unscrew the logic board cover screws: step 18, image 2 of 2
    • Use a Y000 driver to remove the five 1.1 mm screws securing the logic board cover bracket.

  18. iPhone 11 Screen Assembly Replacement, Remove the logic board cover bracket: step 19, image 1 of 1
    • Remove the bracket.

  19. iPhone 11 Screen Assembly Replacement, Disconnect the display: step 20, image 1 of 3 iPhone 11 Screen Assembly Replacement, Disconnect the display: step 20, image 2 of 3 iPhone 11 Screen Assembly Replacement, Disconnect the display: step 20, image 3 of 3
    • Use a spudger or a fingernail to disconnect the LCD panel cable connector.

    • Disconnect the digitizer connector next to it.

  20. iPhone 11 Screen Assembly Replacement, Disconnect the front sensors: step 21, image 1 of 2 iPhone 11 Screen Assembly Replacement, Disconnect the front sensors: step 21, image 2 of 2
    • Use the point of a spudger or a fingernail to disconnect the front panel sensor assembly connector.

  21. iPhone 11 Screen Assembly Replacement, Remove the display assembly: step 22, image 1 of 1
  22. iPhone 11 Screen Assembly Replacement, Unscrew the front assembly: step 23, image 1 of 1
    • Remove four screws securing the speaker/sensor assembly:

    • Three 1.6 mm Phillips screws

    • One 1.3 mm Y000 screw

  23. iPhone 11 Screen Assembly Replacement, Flip the speaker assembly over: step 24, image 1 of 3 iPhone 11 Screen Assembly Replacement, Flip the speaker assembly over: step 24, image 2 of 3 iPhone 11 Screen Assembly Replacement, Flip the speaker assembly over: step 24, image 3 of 3
    • Use the point of a spudger to gently pry up the top edge of the speaker.

    • Flip the speaker assembly over—down and away from the top edge of the display.

    • The speaker remains attached via very thin ribbon cables. Be careful not to strain or damage the cables.

  24. iPhone 11 Screen Assembly Replacement, Heat up the top edge of the display: step 25, image 1 of 1
    • Use a hairdryer or heat gun or prepare an iOpener and apply it to the top front of the display for 1-2 minutes, in order to soften the adhesive securing the sensors.

  25. iPhone 11 Screen Assembly Replacement, Pry up the microphone: step 26, image 1 of 3 iPhone 11 Screen Assembly Replacement, Pry up the microphone: step 26, image 2 of 3 iPhone 11 Screen Assembly Replacement, Pry up the microphone: step 26, image 3 of 3
    • Carefully slide the edge of your opening pick underneath the flex cable below the microphone.

    • Twist gently to separate the microphone, while being careful not to strain or damage the flex cable.

    • If needed, use the point of the spudger to finish separating the microphone from its notch in the front panel.

  26. iPhone 11 Screen Assembly Replacement, Remove the ambient light sensor bracket: step 27, image 1 of 2 iPhone 11 Screen Assembly Replacement, Remove the ambient light sensor bracket: step 27, image 2 of 2
    • Use tweezers to slide the small bracket straight up and off of the ambient light sensor.

  27. iPhone 11 Screen Assembly Replacement, Loosen the ambient light sensor: step 28, image 1 of 2 iPhone 11 Screen Assembly Replacement, Loosen the ambient light sensor: step 28, image 2 of 2
    • Use tweezers to wiggle the ambient light sensor and lift it from its notch in the display.

    • If the sensor does not wiggle free after a few seconds, apply more heat and try again.

    • The sensor remains attached to the rest of the sensor assembly via a very thin flex cable. Be careful not to strain or damage the cable.

  28. iPhone 11 Screen Assembly Replacement: step 29, image 1 of 3 iPhone 11 Screen Assembly Replacement: step 29, image 2 of 3 iPhone 11 Screen Assembly Replacement: step 29, image 3 of 3
    • Working left to right, slide an opening pick beneath the flex cable and underneath the proximity sensor + flood illuminator module.

    • Gently wiggle and lift to separate the module from its notch in the front panel.

    • It's helpful to lift and hold the speaker out of the way for access. Just be careful not to pull on the thin flex cable while you work.

  29. iPhone 11 Screen Assembly Replacement, Remove the speaker + front sensors: step 30, image 1 of 3 iPhone 11 Screen Assembly Replacement, Remove the speaker + front sensors: step 30, image 2 of 3 iPhone 11 Screen Assembly Replacement, Remove the speaker + front sensors: step 30, image 3 of 3
    • Remove the earpiece speaker and front sensor assembly.

    • During reassembly, check the position of the black plastic module containing these components:

    • Proximity sensor

    • Flood illuminator

    • The module must be positioned so that these components are not obstructed by any adhesive.

Conclusion

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or search our iPhone 11 Answers community for help.

51 other people completed this guide.

Arthur Shi

Member since: 01/03/2018

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2 Comments

Zu Schritt 13:

Was kann ich tun wenn die Metallplatte sich nicht aus dem Gehäuse löst?

Jakob Hahn - Reply

During reassembly, is there a step in which I need to apply adhesive? (asking since you find adhesive as you disassemble)

Athanasius Pernath - Reply

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