Technical Writing Team Lead at iFixit
Hello world! I’m Arthur Shi. I’m currently the Technical Writing Team Lead at iFixit. As a senior tech writer, I use my experience and legacy knowledge to train new tech writers, support day-to-day operations, and maintain the high quality standard for our guides. I continue to write repair guides, perform repairability assessments, and research how tech works.
A day at the office: working on Google Pixel 3 guides
I graduated from Cal Poly, San Luis Obispo with a master’s degree in electrical engineering, with a focus on control systems and mechatronics. Along the way, I designed high efficiency DC power circuits, grew organic OLED panels in a vacuum, and programmed a small swarm of robots to autonomously navigate and map out a cluttered room. My thesis work involved training neural networks to detect hidden structural faults in commercial buildings using acceleration sensor data. I enjoy both the theoretical and practical hands-on nature of my degree.
Making single pixel OLED panels in vacuum
I joined iFixit in March 2018 as a technical writer/teardown engineer. I had the illustrious honor of taking countless devices apart, identifying components, figuring out how things work, and showing others how to fix stuff. In addition, I performed electrical analysis and research how emergent tech works.
Much of my time at iFixit was spent instructing people how to fix stuff by writing step-by-step repair guides. So far, I’ve written over 400 guides for devices ranging from Rug Doctors to iPads. As I research, disassemble, and document repair procedures, I’m always learning something new. Working on smartphones necessitated a good understanding of how lithium-ion batteries work; writing Rug Doctor guides taught me how to remove rivets— something I haven’t had to deal with in smartphones…yet.
Installing a rivet onto the Rug Doctor
I enjoy using my electrical engineering background to explain tech in a more accessible manner—like why did Apple throttle old iPhones, what do the chips in a smartphone do, and how do waveguides work.
Identifying chips for the iPhone XS
Testing an Instant Pot sensor for continuity
I’m curious by nature; I enjoy exploring long-forgotten roads, trying non-mainstream food, and disassembling new smartphones. I like retro, well-designed mechanical devices; I own four typewriters and drive a Suzuki Samurai.
Driving the Sammy on Quatal Canyon road
Ensuring Quality Repair Information on iFixit
Teardowns I've Worked On
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Guides I've Contributed To
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Guides I've Helped Translate
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My Favorite Guides
Jeep Repair— 2013 jeep Sahara hood wont openCommunity member @jlew04's question has been moved here: Installed grill guard now hood won’t open or release enough to...
Answer to "Screen very dim after replacement"Hi Francesco, It sounds like the backlight on the screen is not working. This may be due to a blown backlight circuit—which may happen if you tried to reconnect the display with the battery attached and powering the logic board. You can try to carefully re-seat the display connectors (make sure to disconnect the battery first) to see if that will solve the issue.
Answer to "Digitizer does not work after screen replacement"Hi Neil, I would suggest disconnecting and re-seating the display cable. Carefully check the connector for any debris—the pins on the connectors are tiny. OnePlus 3 Screen and Digitizer Assembly Replacement
Answer to "My USB only works when under pressure"It sounds like a physical connection issue either in the USB nano-receiver or at the port. It could be that the nano-receiver’s connectors are loose or dirty, and applying pressure makes it sufficiently contact the computer USB’s port pins. Try cleaning the receiver’s connectors as well as trying a different USB port. You can also try to use pliers to slightly squeeze the top & bottom of the receiver so that it fits into a USB port tighter. It may also be possible (though less likely) that a solder joint in the receiver has broken—applying pressure bridges the broken contact. That would require some careful board inspection and soldering. You can also buy a new receiver for your mouse. Just make sure it’s compatible with your mouse model.
Answer to "How does flood illumator look on ear speaker for iPhone X"You can see the flood illuminator in the second image here: iPhone X Earpiece Speaker and Front Sensor Assembly Replacement If you are asking which traces in the flex cable is responsible for the flood illuminator, I can’t help you with that. As far as I understand, unfortunately the entire front sensor assembly is paired with the iPhone and must be transferred over to retain FaceID
Answer to "electrical cord replacement on shark rocket HV301"Hi Jan, Does the power cord easily disconnect from the vacuum cleaner? If not, I can offer two options: (1) Repair the current power cord. If done correctly, this is a much cheaper option and is perfectly safe and durable. You would just have to cut out a bit of the power cord, strip the wires, solder, and adequately shrink-wrap/insulate them. If you don’t feel comfortable doing that, any local repair shop or electrician should be able to help you out. They also should not charge you very much for the simple repair. (2) Buy a generic replacement vacuum cleaner power line. You can find them online by searching for “shark vacuum cleaner power cord”. Any one that has 3 wires would work. You can even choose how long you’d like it to be! However, the tricky part would be to re-attach the cord to the vacuum cleaner, as they did not make the cord easily replaceable. This may unfortunately require disassembly.
Answer to "Logic board replacement iPhone SE"Unless the battery leaked, the logic board should not just die from neglect. Was the phone working perfectly before? Chances are the battery has slowly drained below a “safe” voltage, and the power management refuses to charge it. There is a chance that the power management is broken. If that’s the case, then a logic board replacement/microsoldering repair would be needed.
Answer to "How do you open the mouse"Try following this guide to open up your mouse.
Answer to "Safe Note 7 battery?"Hi Miguel, It may be possible, but not safe to use the Note 7 battery in the FE, even though it would connect. The Note 7 battery is slightly bigger physically than the FE’s and trying to fit it into the FE would increase the chance of fire.
Answer to "I can't login in forgot password"You can try to factory reset the tablet. Doing so will wipe all user data/apps from the tablet. (1) Make sure the tablet is charged. Losing power while performing the factory reset may brick your tablet. (2) Turn the tablet off. (3) Hold the [volume up] button and the [power] button. Continue holding until you see “Android System Recovery” show on the screen. Release all buttons after you see that. (4) Use the volume buttons to scroll to the “wipe data/factory reset” option. Use the [power] button to select it. (5) Press the [power] button to confirm the user prompts.
Answer to "My KitchenAid KSM7586PCA 7-Quart Pro line burned"Hi Claudete, It looks like there is no easy fusible link to replace, so something is probably burned out on the control board. Follow this guide to take the mixer apart to the control board (step 6). See if you can see any burned components. If you reply with a picture of the board (like this), we may be able to help identify what part is burned out. The cheapest solution may be to buy a replacement board, or go to an electronics repair shop.
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