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A troubleshooting wiki exists for this device here.

Background and Identification

The Samsung Galaxy Note 4 was released in October of 2014 as the newest smartphone in Samsung's Note family. The phone is sometimes referred to as a 'phablet' due to its large size approaching that of a tablet. The Note 4 is 6.04 inches by 3.1 inches.

It ships from the factory with the Android 4.4 operating system, known as Kitkat and comes in white, charcoal, bronze and pink. The stylus, which is used for writing digitally, is housed in the phone itself.

The phone is labeled with the Samsung logo on both the front and back. The back side of the phone contains a square-shaped camera, with an LED and light detector between the camera and Samsung logo. There is also a Galaxy Note 4 logo on the bottom back. To verify the phone's model, open About phone in the phone's settings menu. 'Galaxy Note 4' should be displayed under Model Number.


Announce date: September, 2014

Color Display: QHD 5.7 inch Super AMOLED

Processor: Qualcomm Snapdragon 805

Screen Resolution: 1440 x 2560 pixels (515 ppi)


Storage: 16/32 GB internal with optional microSD card, up to additional 128 GB

Wireless: Wi-Fi 802.11, Bluetooth 4.1, A2DP, EDR, LE

Battery: Li-ion 3220 mAH

Weight: 6.21 oz (176 g)

Dimensions: 6.04 x 3.09 x 0.33 in. (153.5 x 78.6 x 8.5 mm)

Camera: 16 MP rear facing, 3.7 MP front facing

Sensors: Accelerometer, gyro, proximity, compass, barometer, gesture, UV, heart rate, GPS, NFC, Infrared

Extra Features:

  • S Pen™ with Expanded Features
  • Adaptive Fast Charging
  • Finger Scanner Plus Private Mode
  • Air Gestures

Additional Information

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Past 24 Hours: 34

Past 7 Days: 153

Past 30 Days: 1,234

All Time: 252,133