Introduction
If you're experiencing problems with the video output coming from your Xbox One, follow the solution(s) below to help you figure out the problem.
If you're getting no video output at all, as in your television is showing a black screen or 'no input' error message, try following the solutions on our Xbox One Black Screen page instead.
Causes
If your TV is displaying the Xbox screen, but not at the best resolution, then your Xbox may be configured to the incorrect settings. To fix this you need to adjust your display settings:
1. Press the Xbox button on the controller to reach the Home screen.
2. Press the Menu button and select the Settings option.
3. In the Console settings column, select Display & sound.
4. Choose the appropriate display and picture settings for your TV.
Related Problems
10 common problems
View all