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Mac Laptop Troubleshooting: Fix Common Problems

The first step towards a working Mac Laptop is identifying the problem. Select one of our preferred guides below to diagnose and solve Mac Laptop common issues.

MacBook Won't Turn On

Is your MacBook totally dead? Does it lack any signs of life? Are you unable to get power even after charging for hours? Have a look at these fixes!

Power
Mac Laptop
Mac Laptop

MacBook Black Screen

Does your MacBook power on, but you're not getting anything on screen? Frustrated by a blank display or unresponsive screen? Take a look at these fixes!

Screen
Mac Laptop
Mac Laptop

MacBook Keyboard Not Working

Does your MacBook keyboard fail to register key presses? Does typing feel mushy? Is your keyboard backlight black? Have a look at these causes.

Input/Output
Mac Laptop
Mac Laptop

MacBook Fan Loud

Does your MacBook rev up to full the second you power on? Is it making an unfamiliar rattling or rumbling noise? Try these fixes!

Sound
Mac Laptop
Mac Laptop

MacBook Slow

Is your Mac really slow? Does the spinning rainbow wheel show up every time you click? Does it take ages to do basic tasks? Check out these fixes.

Performance
Mac Laptop
Mac Laptop

MacBook Folder With Question Mark

Consult this page if your MacBook is not booting properly or shows the Folder with a Question Mark icon at startup rather than normal boot.

Error Code
Mac Laptop
Mac Laptop

MacBook Stuck On Loading Screen

Consult this page if your Mac is stuck updating, won’t get past the load screen os is generally hung during boot.

Performance
Mac Laptop
Mac Laptop

Didn't see your problem? The iFixit Community has answers.

Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!

MacBook Pro 15" Retina Display Mid 2012

MacBook shuts down randomly with still battery charge left

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

How to remove small scratches on the retina display?

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

My headphone jack sometimes not responding to headphones.

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

Correct battery clibration after replacement

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

My MacBook Pro has a black screen at startup.

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

MacBook doesn't turn on, no light on magsafe 2 charger

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

Some Keys on the Keyboard don´t work

MacBook Pro 15" Retina Display Mid 2012

MacBook Pro 15" Retina Display Mid 2012

Stripped Screws at Bottom of My Laptop?

MacBook Pro 15" Retina Display Mid 2012

See all 536 questions