locked out of iBook

I was locked out of my iBook it will not let me to enter with my psasswork or change it?

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What OS are you running?

Is this a Firmware lockout or a munged login?

What do you see at startup?

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every time i enter the password it tell me that you are unable to log in to the user account " user name" at this time

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Ron, Is there and Apple Store near you? They can enable another master user account and you can migrate your information to it. That seems to be a good solution.

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You should call Apple or go to an Apple Store to get the answer to your question.

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thank you +

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You could try using a mac os install disk, and use the reset password utility. If you are locked out of the firmware, then you can reset the PRAM by holding command+option+p+r simutaniously during the chime until it chimes 3 times.

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I do not the install disk

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You might try and enter "root" as your user name and then the password you think it is. Give it a try

and if it works go to Accounts in the " system preferences" and verify your user names.

good luck

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+ vote, I did not know that

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I thought you had to manually enable the root user?

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RON will be eternally grateful.
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