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Google Pixel Keeps Restarting

Google Pixel Keeps Restarting

Jordan Coburn and 3 contributors
Last updated on

So, your phone is stuck in an infinite boot loop. Every time the Apple logo comes around again, or you get a successful boot, you think it's finally going to work. But then, the screen goes black... again. This issue has a wide variety of causes. But that just means more chances at getting a fix!

Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.

  • Restarting your phone. Press and hold the Power button for 30 seconds. Some Pixels require you to tap Restart afterward.
  • Updating your phone. Some bugs are addressed by Android updates.
    • To check for updates, go to your Settings > System > System Update.

Causes

1

Cases or other accessories can interfere with normal use of your phone's buttons, or other components.

  • Remove any physical accessories. Screen protector is unlikely to be at fault, (unless you are also getting unexpected touch) so that can stay.
  • Depress all your buttons and check for normal function.Do they feel like they are working properly? Do they actually do what they are supposed to?

Additionally, the power button has been known to stick on its own. Try prying the button up with a spudger or toothpick.

2

The phone’s battery could be degrading. Plug your phone into power and check if it still restarts. If the problem ceases while plugged into power, replace the battery. Find your Pixel model's battery replacement guide for more details.

3

If your phone’s storage is maxing out, this could impact the operating system’s ability to function.

  • To check your storage capacity and use, open the Settings app > Storage > Free up space.

You can view each category to see what is taking the most space. From there, I suggest removing some unused apps, videos, or pictures to free up space.

The Google Pixel has the option to free up storage automatically when it nears the limit.

  • This is set by going to the Settings app > Storage > Free up space > Overflow menu icon ⋮ on the top right > Settings > Smart storage.
4

Boot into Safe Mode to check if your phone’s sound is working. Recently installed third-party apps may cause your phone to reboot — being in Safe Mode prevents third-party apps from running automatically. If the issue is resolved while in Safe Mode, uninstall the app or game causing the issue.

  1. To boot into Safe Mode, press the power button. After a few seconds hold the phone's volume down button. Continue to hold it down until you see Safe mode on the screen.
  2. To uninstall an app, navigate to the Google Play Store app > Profile icon on the top right > Manage apps & devices > Manage. Once there, tap on the app you think is causing the issue. Tap Uninstall to remove it.
  3. Once you’re done, exit Safe Mode by holding down the power button for 30 seconds. Some Pixel phones require you to tap Restart.
5

A factory reset is the last resort regarding software bugs as this will completely wipe the phone of all personal data and reinstall the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this.

  • To backup your phone, open your phone’s Settings app > Google Backup > Back up now.

Google has a repair tool that may not require a full reset. It’s worth checking out before needing to perform a full reset.

If the above “Update and Software Repair” tool does not work, a full factory reset is required.

  1. To perform a factory reset, power off your phone by holding down the power button.
  2. With the phone powered off, hold the power button. While continuing to hold power, start holding the volume down button.
  3. You can release it when the screen shows “bootloader”. Navigate using the volume down button until you highlight "Recovery Mode". Use the power button to select
  4. Press the power button and volume up button at the same time. Navigate using the volume down button to select “Wipe Data/Factory Reset”. Use the power button to select.
  5. Press volume down to highlight “Yes” and use the power button to select.
  6. This factory reset process will take some time to complete.
  7. Finally, restore the backup by logging into your Google account from the Settings app.
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