Dyson Ball Animal Brush Bar Won’t Turn

If your vacuum’s brush bar is not turning, the bar may be clogged by hair and other debris. Ensure that the brush bar button, which is gray and located next to the power button, is turned on. If this is not the issue, then the brush bar itself may be damaged or stuck. Remove and check the brush bar for built-up debris using this Dyson Ball Animal Brushbar Replacement Guide.

If you have tried the above solution and your vacuum still refuses to pick up dust and debris, your vacuum’s motor may be at fault. If there are no obstructions in any of the hoses, unclip the hose from the body of the vacuum. If you cannot feel the air being sucked into this compartment, check the filter. Remove the vacuum’s dirt bin from the rest of its body. Put your hand over the filter component at the base of the bin and turn on the vacuum. If you can feel the air in the filter component, but not in the hose attachment in the rear of the vacuum body, the problem lies in the cyclone assembly. However, if you do not feel air coming from the filter, there is most likely a problem with the motor or fan. Check this Dyson support page for Dyson Ball Animal replacement parts. Then, use this video to learn how to replace the Dyson Ball Animal vacuum’s motor.