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Apple iPad Troubleshooting: Fix Common Problems
The first step towards a working Apple iPad is identifying the problem. Select one of our preferred guides below to diagnose and solve Apple iPad common issues.
Black Screen
Consult this page if your iPad shows nothing on the screen, the display will only show as black, is very dim or will not light up at all.
Stuck on Apple Logo
Is your iPad hanging on the Apple logo? Does it seem to be stuck during or after an update? Are you unable to get to your Lock Screen? Try these fixes!
Slow Charge
Is your iPad taking ages to charge? Are you losing patience while you're waiting? Is your iPad giving you a 'Not Charging message?" Give these fixes a try.
Keeps Turning Off
Having issues with your iPad turning off immediately after turning it on? Try some of the troubleshooting steps on this page.
Lines on Screen
Random lines appearing on your screen? Try some of the troubleshooting tips on this page.
Didn't see your problem? The iFixit Community has answers.
Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
Battery will not charge past 1%
iPad Air 1
lightning connector tip broken and stuck in charge port
iPad Mini 1st Generation
How to fix a stuck power button?
iPad Wi-Fi (A1219)
How to fix iTunes error 9
Apple iPad
iPad shows battery and plug icon when already plugged.
iPad 4 Wi-Fi (A1458)
How can I remove the tip that’s snapped off on the inside?
Apple Pencil (2nd Generation)
Replace battery in Apple pencil 2
Apple Pencil (2nd Generation)