Support Questions Ask a Question

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

For additional help, check out the Xbox One Wireless Controller Model 1537 Troubleshooting page.

Background and Identification ¶ 

The Xbox One Wireless Controller 1537 (7MN-00001), was released in 2013 and was bundled with the original Xbox One gaming console, but was also sold separately. This controller is still relatively new, but is considered to be a popular controller option nevertheless. This controller shares some resemblance to its predecessor, the Xbox 360 controller, but changes have been made:

  • The Start and Back buttons found on the 360 controller have been replaced with the Menu and View buttons, respectively.
  • The triggers on the Xbox One controller have been mounted with individual rumble motors to enhance the gaming experience.
  • The thumb sticks feature a coarse texture on the edges to allow the gamers’ fingers to grip the thumb sticks better.
  • The Xbox button now glows white when the controller is switched on.
  • The standard color of the controller is all black; however some limited edition colors have been released.
  • The X, Y, B, and A buttons are the only colored parts of the controller.
  • The controller also features a micro-USB cable at the top of the controller to enable charging while plugged into the console and connecting for use with computers.

The controller can alternatively be identified by a label inside the battery panel on the back that reads "Wireless Controller for Xbox One".

Additional Information ¶ 

Special thanks to these translators:

100%

These translators are helping us fix the world! Want to contribute?
Start translating ›

View Statistics:

Past 24 Hours: 31

Past 7 Days: 272

Past 30 Days: 1,175

All Time: 2,051