This guide will teach you how to replace the D-pad.

  1. Remove the battery pack cover.
    • Remove the battery pack cover.

    • Remove batteries.

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  2. We recommend using a nylon spudger for this step. A metal spudger is shown.
    • We recommend using a nylon spudger for this step. A metal spudger is shown.

    • Grip the controller firmly to remove the side handles, wedging a spudger into the seam between the front and handle plates.

    • Pry the side plate away from the front plate by moving the spudger back and forth. You will need to do this all the way around the side plate's seam.

    Start prying the side plate off underneath the trigger, this makes it easier to disconnect the other clips connecting the side plate to the backplate.

    Brandon - Reply

    One you take it off, is it possible to click it back in?

    Aiden Bear - Reply

    As long as you don’t exceed the couple tons you need to take it off you should be able to put it back.

    Brandon -

    • There is a hidden screw located in the middle of the controller behind the label.

    • Use a screwdriver and punch a hole directly in the center of the label.

      • You may also lift the label if you do not want to puncture it.

    • Remove the five 10mm screws located on the back of the controller using the T8 Security Torx Screwdriver.

    i damaged my screws. how do i get the screws out?

    tenzin - Reply

    wait. i just watched a video guide on ifixit's youtube channel about damaged screws. i'll try those methods.

    tenzin - Reply

    It's a t8 or t9 security bit btw, I got the top two out with a regular T8, but the bottom two and middle needed a T9 Security bit.

    David Loper - Reply

    All five faceplate/backplate screws in the controller I disassembled were T8 security fasteners.

    John Dziedzic - Reply

    Am I doing something wrong because I got the tool it said I needed and got the middle screw out but the others have a bump or something in the center of the screw and it won't fit.

    kolton77 - Reply

    The T8 is only good for the middle screw on my One S controller. The others require something bigger

    Matej Skelo - Reply

    These requires SECURITY Torx bits (they have a cannulated hole in the driver). I don't believe the iFixIt branded driver is cannulated but you can buy a set of bits from DeWalt DWAX200 which is overkill but has what you need.

    jhighsmith - Reply

    The driver that iFixIt sells is cannulated.

    jhighsmith -

    where do you get this dumb ass screw driver

    Jake Zweier - Reply

    iFixit Store #IF145-027-3

    VauWeh - Reply

    You can bypass it with a 1.5mm flathead.

    Marianne Sandling - Reply

    thank you for this. worked for me

    Mr Anderson (Evolluisionist) -

    • Remove the backplate.

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    • Remove the faceplate.

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    • Pry off the metal frame around the D-Pad.

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    • Lift the D-Pad out of its housing.

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To reassemble your device, follow these instructions in reverse order.

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Garrett George

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Can you show me how to replace xbox one controller 3.5mm stereo jack dpad

Arief Hidayat - Reply

This model of the xbox one controller does not feature a 3.5mm headphone jack. Please look at the guides for later models of the xbox one controller.

Brandon -

it's exactly the same like shown above :)

David Schmidt - Reply

How do u fix one of the silver things behind the d-pad?

Bob - Reply

How do fix the silver things behind each d-pad

Bob - Reply

I had a unresponsive left-button on my D-pad. It worked consistently only if I pressed very hard. l fixed mine, not with a new D-pad, but by adding a few layers of plastic tape over the press-sensitive “cushion” (the one that the button plastic part of the left d-pad should trigger). That made it much more responsive. It feels slightly different pressing down on the button now, but I can live with that trade-off.

john lastson - Reply

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