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Troubleshooting ¶ 

For any issues you may be having with your smart phone, visit this troubleshooting page

Background Information ¶ 

The Samsung Galaxy J3 was initially released in January of 2016. This smart phone is one of many Galaxy devices made by Samsung. This device operates on an android system and featuring 4G LTE connection. Has a 1.3 GHz Quad Core Processor. The screen size is 5 inches and is lightweight. The battery life offers 26 hours of talk time. Some common problems with this device model would be screen randomly freezing, charging issues, and lack of memory.

There are many Samsung Galaxy devices, including a newer version of the J3 from 2017, but this device is just as reliable as any other Samsung device.

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