Support Questions Ask a Question

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

If you are experiencing difficulties with your Motorola Moto G 3rd Generation, please refer to the troubleshooting page.

Background and Identification ¶ 

The Moto G 3rd Generation was released in July 2015. It sports a 5-inch HD (720p) Gorilla Glass 3 display, a 1.4 GHz Snapdragon 410 processor, a maximum of 16GB of storage, 2 GB RAM, an Android OS, and has the dimensions of 5.59 x 2.85 x 0.48 inches. The storage can also be expanded up to 32GB with a removable micro SD card. The phone has a 13MP rear camera and a 5MP front camera. This Moto G supports 4G LTE, has a 2470 mAh battery, and also features a limited degree of water resistance.

The Moto G 3rd Generation looks similar to Motorola’s flagship phone, the Moto X. One way to differentiate between the two phones is the SIM card slot: while the Moto X has a SIM card tray on the top edge of the phone next to the headphone jack, the Moto G’s SIM card slot is hidden underneath the back cover. The Moto G also has a lower resolution display than the Moto X, although the difference may be difficult to distinguish.

The 3rd Generation Moto G also looks similar to previous generations of the Moto G line. An easy way to distinguish the 3rd generation model is the strip on the back cover from the camera to the Moto logo. This strip is not present in the previous generations and is similar to that found on the back of the LG G3 and G4 but without the volume rocker.

If you can turn the phone on, you can check the exact phone model you have in the Android OS. Go to "Settings"->"About phone" and you will find the model name and generation under "Model number".

The Moto G 4th Generation, designed to replace the Moto G 3rd Generation, was released in May 2016.

Additional Information ¶ 

Buy Used on Amazon

Manufacturer’s device page

Manufacturer’s device support page

Detailed device specifications

Device Wikipedia article

View Statistics:

Past 24 Hours: 41

Past 7 Days: 301

Past 30 Days: 1,465

All Time: 33,209