Introduction

This guide will show you how to replace the charging port of your Motorola Moto G 3rd Generation. The repair is fast and simple but may require a heat gun.

Image 1/2: Make sure to fully power off the phone before you begin disassembly. Image 2/2: Make sure to fully power off the phone before you begin disassembly.
  • Use your fingernail to pry under the notch on the bottom of the phone and remove the back cover.

  • Make sure to fully power off the phone before you begin disassembly.

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Image 1/1: Evenly apply heat to the edges of the touchscreen to loosen the adhesive.  Continue to Step 3 once the edge of the screen is warm to the touch.
  • Use a heat gun or an iOpener as a heating tool. This guide explains how to use the iOpener.

  • Evenly apply heat to the edges of the touchscreen to loosen the adhesive. Continue to Step 3 once the edge of the screen is warm to the touch.

  • Do not let the iOpener/heat gun remain on one spot for too long. Excess heat can damage the phone.

  • When reassembling the phone, use the iOpener/heat gun to help the adhesive fuse to the new screen. Heat the screen edges, apply pressure to the screen, and hold the screen in place until it is secure.

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Image 1/3: Use an opening pick to hold that edge in place and continue this process around the entire screen, applying more heat as necessary. Image 2/3: Avoid damaging the LCD screen connector while prying along the screen edges.  It is located on the left edge of the phone, across from the volume controls. Image 3/3: During reassembly, new adhesive may need to be applied over the old adhesive to properly secure the screen.
  • As the adhesive loosens, pry up an edge of the screen with a plastic opening tool or an opening pick. A suction cup may also be useful here.

  • Use an opening pick to hold that edge in place and continue this process around the entire screen, applying more heat as necessary.

  • Avoid damaging the LCD screen connector while prying along the screen edges. It is located on the left edge of the phone, across from the volume controls.

  • During reassembly, new adhesive may need to be applied over the old adhesive to properly secure the screen.

You may need to remove the mouthpiece and earpiece gauzes from the screen to fit to the replacement screen

Mark - Reply

Be careful not to damage the adhesive tape on the old screen as you may need to reuse it along with the two gauzes on the replacement screen

bee - Reply

which adhesive tape?

MotoG Fan -

What width of adhesive is appropriate to buy to replace the existing one? I can see 1mm, 2mm etc for sale

Avi Silver - Reply

The width of the adhesive tape that goes around the rim is 2mm. But rather than buying generic 2mm tape, which won't seal well at the corners because it would be bent pretty sharply, it's best to get a precut adhesive that is made for this specific phone and that comes with the corners (and everything else) already pre-shaped: it's cut into a phone-shaped sheet, most of which you'll be discarding. Such sheets are available on ebay.

Norman Yarvin - Reply

I did not need to use any new adhesive strips to get my screen securely back in place. After placing the screen back, just heat the edges of the phone as before and press tightly (though not too hard, of course) until cooled.

Marein Könings - Reply

Image 1/2: Pull the display cable from its socket on the motherboard. Image 2/2: Pull the display cable from its socket on the motherboard.
  • Use a plastic opening tool to flip up the lock on the display cable ZIF connector.

  • Pull the display cable from its socket on the motherboard.

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Image 1/1: Remove the four 4.5 mm T4 screws from the top and bottom of the motherboard.
  • Remove the ten 2.4 mm T4 screws from the sides of the motherboard.

  • Remove the four 4.5 mm T4 screws from the top and bottom of the motherboard.

Can you telll motherboard price and like plzzz

Sandy Santhosh - Reply

Image 1/1: Carefully lift the right edge of the motherboard from the phone.
  • If adhesive residue is holding the motherboard in place, use a Jimmy to cut the adhesive between the motherboard and the back of the phone.

  • Carefully lift the right edge of the motherboard from the phone.

  • Avoid pulling on the battery wires, which connect the left underside of the motherboard to the battery.

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Image 1/1:
  • Use a plastic opening tool to disconnect the battery wires from the motherboard.

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Image 1/1: Remove the charging port cover.
  • Remove the three 3.0 mm T4 screws from the charging port cover.

  • Remove the charging port cover.

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Image 1/1: Do not heat the area for too long. Excess heat can damage the phone.
  • If the charging port is secured with adhesive, use a heat gun around the charging port for ten seconds to loosen the adhesive.

  • Do not heat the area for too long. Excess heat can damage the phone.

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Image 1/2: Image 2/2:
  • Use a spudger to push out the charging port from the inside of the case and pry it off from the outside of the case.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

8 other people completed this guide.

James Copeland

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15 Comments

Is all this necessary? There is a youtube teardown that states the usb port should be replaceable from just the 3 screws, so no glue gun, no screen removal etc. So just step 9.

So is this repair accurate?

Brendan L - Reply

Step 10 tells you to push out the charging port from inside the case, which would require first removing the screen. Maybe it's possible to just remove the charging port from outside the case like in the video, but it may require a lot of force and pushing it out from inside is just easier.

Ahnaf Siddiqui -

I mean I replace my charging port every 6 months now and I the only thing I do is unscrew the charging port area and get a tiny flathead bit after applying heat and pull off the metal plate. After that, I insert the flathead into the bottom of the charging port from where it plugs and push it outwards.

nikomarquez2013 -

strange issue

my phone doesnt charge..

it always show charging symbol.

now im charging by switching off phone then connecting charger, after it shows charging then i will turn on phone..

it will charge slowly.and it will discontinue if charging cord is moved...

tried using different chargers,cords but still same issue.

cant able to decide wheiter it is a charging port problem or battery or software..

any suggestions???

please mail me...

hamedliar@gmail.com

hamed khan - Reply

Facing exactly the same issue as Hamed Khan.

@Hamed - Do you know how to fix this? Or have you received any tips. If yes, please forward me too. BTW, a technician told me that this could be the problem with the mother board but I don't trust him.

Sudhir Bhavekar -

Facing same problem, please please let me know who to fix it?

sadiquehannure -

hello,

does your phone shows charging symbol even it is not connected with charger?

just let your battery drain to zero percent.

don't charge your phone till 1 hour.

try to start your phone with empty battery..

it will show a symbol to connect charger,,

then connect the charger.

hope this solves your problem...

hamed khan - Reply

same problem for me like strange issue. Please give the solution

chandutangudu - Reply

Too many unnecessary steps in this guide. Every guide I've found has the whole phone coming apart, but you don't need to do any of that. I changed the port last night in less than 7 minutes.

Pulled the little door off then briefly ran a heat gun over the metal plate on the USB board to loosen adhesive

Using a thin flathead micro-driver and a dental pick, I pulled the board off the back in less than 5 minutes. Put the new one in after migrating the metal plate and some of the adhesive and it worked great.

manufacturedganesh - Reply

Will the same technique work on the G4? Is there a guide for the G4?

Matthew - Reply

Any recommendation on where to get a replacement port?

eshangray - Reply

Is this same for Moto G (1st gen) too?

dileep kumar - Reply

Thanks for the instructions! they were super helpful!

Joseph Olsson - Reply

Hi, I didn't want to dismantle the whole phone, and tried to look for an alternative.

I found this video: https://www.youtube.com/watch?v=wkTd_nsD...

which just removes the back cover, three screws, heats the piece and takes it out ready to be replaced.

It took me 10min.

Alvaro Perez - Reply

Just change the port and the will solve the problem..!! Coz faulty capacitor on the port pcb sometimes cause this problem!!

SHUBHAM JAISWAL - Reply

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