Xbox One Wireless Controller Has Sticky or Broken Buttons

If there is dirt or sugar build-up in the buttons’ crevices, the buttons could become sticky. Use the Xbox One Wireless Controller Button Replacement Guide to access the controller’s buttons. Use a damp cotton swab to clean out the buttons’ crevices of any dirt or sugar.

If your Xbox One Wireless Controller still has sticky buttons after you have cleaned out any dirt build-up, the buttons may be faulty. Use the Xbox One Wireless Controller Button Replacement Guide to replace the buttons, their covers, or their gaskets.

If your Xbox One Wireless Controller’s buttons continue to cause problems, you may need to replace the controller’s switches. To replace the switches, you will have to replace the controller’s motherboard using the Xbox One Wireless Controller Bottom Motherboard Replacement Guide.