Mac Laptop Troubleshooting: Fix Common Problems
The first step towards a working Mac Laptop is identifying the problem. Select one of our preferred guides below to diagnose and solve Mac Laptop common issues.
MacBook Keyboard Not Working
Does your MacBook keyboard fail to register key presses? Does typing feel mushy? Is your keyboard backlight black? Have a look at these causes.
MacBook Won't Turn On
Is your MacBook totally dead? Does it lack any signs of life? Are you unable to get power even after charging for hours? Have a look at these fixes!
MacBook Black Screen
Does your MacBook power on, but you're not getting anything on screen? Frustrated by a blank display or unresponsive screen? Take a look at these fixes!
MacBook Fan Loud
Does your MacBook rev up to full the second you power on? Is it making an unfamiliar rattling or rumbling noise? Try these fixes!
MacBook Slow
Is your Mac really slow? Does the spinning rainbow wheel show up every time you click? Does it take ages to do basic tasks? Check out these fixes.
MacBook Folder With Question Mark
Consult this page if your MacBook is not booting properly or shows the Folder with a Question Mark icon at startup rather than normal boot.
MacBook Stuck On Loading Screen
Consult this page if your Mac is stuck updating, won’t get past the load screen os is generally hung during boot.
Didn't see your problem? The iFixit Community has answers.
Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
Screen issues, Back light dims & goes out
MacBook Pro 13" Touch Bar 2016
Horizontal lines on top and bottom screen
MacBook Pro 13" Touch Bar 2016
TouchBar not responding to touch after screen replacement
MacBook Pro 13" Touch Bar 2016
"A critical software update is required for your Mac, but an error was
MacBook Pro 13" Touch Bar 2016
Lid open problem: could not open more than 90 degrees
MacBook Pro 13" Touch Bar 2016
MacBook Pro sat unused for months, and now will not power on.
MacBook Pro 13" Touch Bar 2016
SoCal: SSD lifeboat port and Apple Kit Customer Data Migration Tool
MacBook Pro 13" Touch Bar 2016
Is This Tool Really Necessary? Apple part #076-00236
MacBook Pro 13" Touch Bar 2016