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DualSense Controller V1 Troubleshooting: Fix Common Problems

The first step towards a working DualSense Controller V1 is identifying the problem. Select one of our preferred guides below to diagnose and solve DualSense Controller V1 common issues.

PS5 Controller Stick Drift

Experiencing unwanted movement or input from your DualSense controller's thumb sticks, commonly known as Stick Drift? Try some of the tips on this page to resolve the issue.

Input/Output
DualSense Controller V1
DualSense Controller V1

PS5 DualSense Controller Not Turning On

If your DualSense controller is unresponsive and not turning on? Try some of the tips on this troubleshooting page.

Power
DualSense Controller V1
DualSense Controller V1

PS5 Controller Not Charging

DualSense Controller Not Charging? Try some of the troubleshooting tips on this page!

Battery
DualSense Controller V1
DualSense Controller V1

PS5 Controller Buttons Not Working

If you're experiencing issues with your PlayStation 5 controller where buttons are sticking, making gameplay frustrating or unresponsive, follow these steps to troubleshoot and potentially resolve the problem.

Input/Output
DualSense Controller V1
DualSense Controller V1

PS5 Controller Touchpad Not Working

The DualSense controller's touchpad is not responding during gameplay. Possible causes include incompatible games, out-of-date system software, or a damaged touchpad.

Performance
DualSense Controller V1
DualSense Controller V1

PS5 Controller Not Connecting

Are you experiencing difficulty connecting your DualSense controller to your console? Try these troubleshooting steps to identify and resolve your issue.

Connection
DualSense Controller V1
DualSense Controller V1

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