These are some common tools used to work on this device. You might not need every tool for every procedure.
Here is a link to the troubleshooting page.
The model number is HV381. This vacuum was released in 2016. Unlike other Shark Rockets this model is colored blue and uses Shark's patented "DuoClean" technology. The Shark Rocket has twice the capacity of the original Rocket® vacuum HV300. The Shark Rocket HV381 comes with the Under appliance wand, Pet multi-tool, Duster crevice tool, Accessory bag, On-board tool clip, and the Wall mount. Unlike the Dyson DC59 the Shark Rocket HV381 has a cord.