These are some common tools used to work on this device. You might not need every tool for every procedure.

This HP Photosmart Premium e-All-in-One printer can print, scan, and copy images and documents. The product and model number for this printer can be found when you open up the printer where you change the ink cartridges. For this printer, the product and model number should read: CN504A and C310a, respectively. This printer can also connect to your device wirelessly.

Are you running into issues with the HP Photosmart Premium e-All-in-One printer? Look at the troubleshooting page.


199 mm (7.83 in)


452 mm (17.8 in)


473 mm (18.62 in) with tray extender open

390 mm (15.4 in) with tray extender closed


7.45 kg (16.4 pounds)

HP Homepage

HP C310a Support

HP Store

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