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HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement

What you need

  1. HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Remove the Mounting Screws: step 1, image 1 of 2 HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Remove the Mounting Screws: step 1, image 2 of 2
    • Tilt the touchscreen as far forward as possible.

    • Remove the two (2) 15mm T-10 Torx screws from behind the screen.

  2. HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Separate the Touchpad from the Printer: step 2, image 1 of 1
    • Once the screws are removed, apply a steady upward force on the front bottom corners of the screen until it pops loose.

    • Be careful to not move the screen too far from the printer before disconnecting it. You may damage the connections within the printer if you do.

  3. HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Disconnect the Ribbon Cables: step 3, image 1 of 2 HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Disconnect the Ribbon Cables: step 3, image 2 of 2
    • Before removing the ribbon cable, flip the black bar up to unlock the cable. Grab the blue area of the cable near the connector and pull straight out of the socket.

    • Pull this plug straight out of the socket slowly.

    • Be careful when pulling out these ribbon cables. If you pull too hard or don't unlock the cable, you can damage the connection.

  4. HP Photosmart Premium e-All-in-One C310a Touch Pad Replacement, Remove the Touchpad: step 4, image 1 of 1
    • Once the ribbon cables have been removed, your screen should be free of the printer.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Andrew Schaub

Member since: 10/23/14

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5 Guides authored

Team

Michigan Tech, Team 1-4, Lauer Fall 2014 Member of Michigan Tech, Team 1-4, Lauer Fall 2014

MTU-LAUER-F14S1G4

3 Members

5 Guides authored

One Comment

It would be useful to know where this skill leads. Can one open up the touchpad and address the issue that makes it unresponsive? Where can one get a replacement screen? The HP site has all kinds of steps to correct a partially unresponsive keypad that assume the problem is software or firmware based. Maybe, but my experience was that HP's suggestions do not fix what is probably a hardware problem. So, it's great that one can get into the guts of the keypad, but given that HP isn't forthcoming with replacement parts, suggesting where to get them, or what to try to fix the faulty pad would be very useful info. Just saying!

Terry O'Brien - Reply

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