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These are some common tools used to work on this device. You might not need every tool for every procedure.

Identification and Background

The HP Chromebook 14-Q010DX is one of a line of Chromebooks released by various companies. This particular Chromebook was released in September of 2013 by HP. This device runs off of a 1.4GHz Intel Celeron 2955U processor and comes equip with 2GB 1600MHz DDR3L SDRAM integrated on to the motherboard. The hard drive is a 16GB solid-state drive. The primary purpose of this device is internet browsing and document creation. Any documents that are written on this device are designed to be stored on the google cloud due to its minimal storage space.


Track down problems with your Chromebook 14 on our HP Chromebook 14-Q010DX troubleshooting page.

Technical Specs

Product Name

  • 14-q010dx

Product Number

  • F2E14UA


  • 1.4GHz Intel Celeron 2955U Processor

Microprocessor Cache

  • 2MB L3 Cache


  • On-board 2GB 1600MHz DDR3L SDRAM

Video Graphics

  • Intel HD graphics


  • 14.0-inch diagonal HD BrightView LED-backlit display (1366 x 768)

Hard Drive

  • 16GB solid-state drive

Wireless Connectivity

  • 2x2 802.11a/b/g/n WLAN
  • Bluetooth


  • Dual speakers


  • Full-size island-style keyboard

Pointing Device

  • HP Imagepad supporting multi-touch gestures without on/off button.

External Ports

  • Multi-format digital media card reader for Secure Digital cards
  • 2 SuperSpeed USB 3.0
  • 1 Universal Serial Bus (USB) 2.0
  • 1 HDMI
  • 1 Headphone-out/microphone-in combo jack


  • 0.81 in (H) x 13.56 in (W) x 9.44 in (D)


  • 4.07 lb


  • 65W AC adapter
  • 4-cell 51WHr 7 Ah lithium-ion polymer battery

ID Mech Description

  • Front-facing HP TrueVision HD Webcam with integrated digital microphone

Additional Information

HP: Chromebook 14 Support

HP: User Manual

PC World: HP Chromebook 14 Specs

Laptop Mag: Chromebook 14 Review

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