Introduction

This guide will require removal of 13x7mm screws.

The yellow circle represents the rubber covering that protects the screw. And the red circle represents the screws. Flip the laptop  such that the base of the laptop should face you. Remove the rubber covering with help of any sharp pointed object and then unscrew the screw.
  • The yellow circle represents the rubber covering that protects the screw. And the red circle represents the screws.

  • Flip the laptop such that the base of the laptop should face you. Remove the rubber covering with help of any sharp pointed object and then unscrew the screw.

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Using a plastic opening tool or the spudger to separate the keyboard from the frame of the laptop. Gently lower the keyboard towards you to expose the wires attached beneath. Gently lower the keyboard towards you to expose the wires attached beneath.
  • Using a plastic opening tool or the spudger to separate the keyboard from the frame of the laptop.

  • Gently lower the keyboard towards you to expose the wires attached beneath.

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Black Friday
Broken doesn't stand a chance.
Lift the black flap in the left black rectangle and pull the blue ribbon gently towards you until it is disconnected. Lift the white flap in the right black rectangle and pull the blue ribbon towards you until it is disconnected. Lift the white flap in the right black rectangle and pull the blue ribbon towards you until it is disconnected.
  • Lift the black flap in the left black rectangle and pull the blue ribbon gently towards you until it is disconnected.

  • Lift the white flap in the right black rectangle and pull the blue ribbon towards you until it is disconnected.

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Lift keyboard slightly and remove the strip gently so is not damaging any parts . The tape has no function other than to keep the wire tucked away.
  • Lift keyboard slightly and remove the strip gently so is not damaging any parts . The tape has no function other than to keep the wire tucked away.

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Keyboard is now detached from the laptop and can be placed to the side.
  • Keyboard is now detached from the laptop and can be placed to the side.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

13 other people completed this guide.

Wilfredo Ramos

Member since: 01/28/2015

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1 Guide authored

Team

USF Tampa, Team 17-2, Watkins Winter 2015 Member of USF Tampa, Team 17-2, Watkins Winter 2015

USFT-WATKINS-W15S17G2

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9 Comments

In the black variant of this model I found that there are two screws under the rubber feet near the hinge.

Justin Cowen - Reply

Super easy repair, keep track of your screws and be very careful with ribbon that connects keyboard and Touch pad.

Terry - Reply

This was very close to a similar HP Chromebook I had to repair recently. Such a beautiful and simple process. I cleaned the keyboard connectors and everything functioned perfectly after I was done. The whole process took about 30 minutes (allotting 10 minutes to find my rubbing alcohol that my wife hid from me).

Josh Bollman - Reply

Any idea how to get the replacement keyboard?

Pawel Wozniak - Reply

At the top of this page under "Relevant parts" there is a link to purchase the keyboard replacement.

Kevin Piper -

Purchased a Chromebook like this one at a garage sale. The previous owner stated that several keys didn't work. I used this guide to dis-assemble and clean it, re-seated the keyboard connector and now it works perfectly. Thank you for this excellent guide.

Steven Sizelove - Reply

Very helpful! This was way easier than I thought it would be. I agree with Justin, though. I have a white/green model (14-x015wm model) and I had to remove the two rubber feet which are at the top of the image (closest to the screen) in order to remove two more screws.

Patrick Maguire - Reply

In my unit, the issue was with the keys directly over the CPU fan. The backing did not provide enough support when pressing the keys. I taped a support mesh plate behind the keyboard (held in place by electrical tape). Now, it seems to provide the necessary support that the plastic mesh could not.

btaira - Reply

I had a problem with certain chromebook keys not responding - pretty much all the ones around the 'h' key. I followed this guide, disconnected the keyboard connector and cleaned it with white spirit then reconnected. Hey presto I can now type words like hyugjmtnb and bjumgytun again with ease. Many thanks, I love my chromebook and this was my last resort before splashing out on a new machine :)

Ric Bar - Reply

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