Why does my sound not work?

the same thing happend 2 me my chromebook hp 14 audio was not working when i turned it on!!! whyyyyyyy — kiarabriones03
Click on Start Button

Go to My Computer and right click on it

Go to manage and then select device manager

Here you can see "Sound and multimedia" something click on it.

Now click on update driver and select online update it will download driver and you will listen your sound. — Chillyk
I just opened my chromebook, and the sound wasn´t working.WHAT DO I DO!?!?!?!? — GERIANN KELLY
My sound went out over night on my new HP Chromebook. No speaker or headphone out-put. — Rhett Hudmon
why the sound of my chromebook C720 is not working???can you help me solve this problem because if my parents knew about this they gonna kill me.... — timara matas
I don't understand I mean I switched it out to get it charged at school and they gave me a worse one you're supposed to give me a better if I'm switching out like seriously!!!!!!!!!!! — Anastasia Johnson
Go to the bottom right of your screen and click the section where it has your profile picture. You will see a variety of options, but on the second on up there is a sound bar. Click on the right arrow next to it, and choose " Speaker (Internal) " And "Microphone (Internal) " — Kaitlyn
i will be listening to music on my chromebook and my volume stops working. i try to turn it up but the volume is where i left it. i fiddle with the volume but nothing works. — delete
My chrome book has nothing in its output and input is there a problem i cant fix it — Dylan Barnett
I got on my Chromebook and got on youtube and clicked SOUND STOPED after A ASDFGFDCVBGHUYTGFVBHYTGFVBHJUYTGFV sound — Brooklyn Hallam
can someone help pls. like its been a week now. it started one night when i was in my chromebook and i went on youtube but there wasnt any sound coming from my laptop i started to freaking out about it but like i turn it off en the sound came back. but now its been a week en i tried everything sound settings, turn off en on again, log out. everything. but it still isnt working. what to do ? . someone help pls !. — giavannah hilton
I had this same problem but am pretty sure I fixed it by pushing the M key which un mutes it — Victoria couper
same for me!!!!!! I turned it on to watch videos and the sound wasn't coming out of my chromebook.. Then i realized like every 2 seconds my chromebook somehow paused the video. I already tried re-starting my chromebook, that didn't work. any other suggestions? — Emma Maigatter
If you ask a question about a HP 14" chromebook why does some idiot tell you the answer for a windows operating system! — Malcolm Elvis
I Put Some Music On And Everything Was Fine,Then I Took A Shower I DID NOT Touch My Chromebook At That Time Because It's My School Laptop And I Have To Pay If I Break It OK Now What Happened Since I Took A Shower I Was Searching What To Do With Wet Hair In Youtube................GUESS WHAT!!!!!!!!!! THE SOUND WASN'T WORKING IDK WHAT I DID OR WHAT HAVED DONE I JUST DON'T!!!!!! T-T PLEASE SEND HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! — potato
mine still didn't work i'm so mad if i go to school tomorrow and it's not working i will be in big trouble because i need sound to do my work in class. :( PLEASE WORK IM BEGGING YOU!!! — love heaven
I have a Chromebook and i was logged in to my account and my sound was not working so I logged in as guest and it worked probably because I installed a chrome app that did that. — funnything555
my chrome book sound was not working when I was in my account but I signed into guest and the sound worked probably because I installed a chrome app that did that. — funnything555
It still is not working!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! — Emerson Wallis
So I have an excuse I totally wiped my Samsung 3 Chromebook so I could put Fedora 27 on it. everything else works but the sound doesn't. I was wondering if i had to install a audio driver specifically for the Chromebook to get sound to work. If so what is this driver. — Caleb Buckner
I open my Acer Chromebook R11 and there were no sound at all. SO ANNOYING. — Force Phromsiri
I have the same thing on my same chromebook Force Phromsiri. But my volume wont go up. Some please help me! — Joshua Jennings
I plugged in my earbuds, played my music for 5 or more seconds, paused, unplugged the earbuds and pressed play, it worked. — JC. JEWEL
My acer Chromebook won't work with the volume button or the sunlight button — Katelynn Wittwer
Thank you so much!!! I thought I had broken the sound, but no! I'm so happy!! — Jocelyn Goodwin
thank you so much you helped so much i thought i was going to die thank you once again — Ashanti Wilkes Sr
can you tell me why it did not work in chromebook please tell me....i need you help — timara matas
I did it and I cant believe it worked i was so surprised thank you so much. — Lauren Benck
Brilliant! Muting then shutting down playing a youtube vid and unmuting worked!!! — Demis Cunningham
I dont really know if it worked but thanks I am in class right now so — JOHNATHAN WOOTEN
I tried it but when I did STYTDYUYDYUIHGHJKJHGYUIJHVYUHGFTYUPSS sound happened — Brooklyn Hallam
TYSM I have this problem all the time thank you thank you thank you! — MissPurplicious
if you have a Chromebook mute it then shut it down and close it then wait till the light beside the light bulb turns off then open it and sign in and un mute it then it will work. bye i have a Chromebook so it should work for you guys who have a Chromebook. — Alani Rolin
Omg thank you thank you thank you!!! I thought I broke my chromebook!!! Your a lifesaver! — Hannah Bowen
I am like crying.. it worked, thankyou so so soooo much, u saved me from my parents lol — Lily Graham
It didn't work for me either. I had been watching Netflix when suddenly the video proceeded to skip and then the screen froze. I pressed control+alt+esc to shut it down and when it started again the sound was not working. — Yola Gómez
Wow this is great! I thank so much, it took several tries for me. So I would add this. When shutting down don't totally shut it down, just sign back in. Then go to settings (keep settings open then press volume and mute at the same time, then hit the shut down again and sign in again. This was how I got it to work after three tries, hope this will help someone. — Sheryl MacCullough
It worked I thought I broke my Chromebook and its my schools Chromebook do I don't have to be worried if i broke it thank you thank you so much. :) — Fatima Nava-Martinez
but my computer is from the school and it doesn't allow me to open settings which is stupid. thank you though. :( — Yan Nan Cai
THANK YOU! You saved me from a 3 1/2 hour ride with no Elvis! — Emma Guin
This was not helpful at all! you just wasted my time and my charge! thanks a lot! I am soooooooooooooooooo frustrated! — Anika Khemani

PAUL MARK Rep: 85 1 1 · Answer 1 · 2016-08-28T09:53:28-07:00

PAUL MARK

Rep: 85

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Posted: 08/28/2016

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if it is a windows 10 hp laptop than i think you should follow the steps that i told you just remove the old sound driver and restart the computer and update the driver check the playback device for more support contact hp http://www8.hp.com/us/en/contact-hp/supp... and make sure you have your windows updated and also check the driver that has been recent update . uninstall some critical updates can also help you . thanks

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It's a Chromebook. It uses Chrome OS, not windows.

10/06/2016 by David Wilson

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amy @amygilbert Rep: 73 1 1 · Answer 2 · 2016-11-23T14:05:49-07:00

amy @amygilbert

Rep: 73

1

Posted: 11/23/2016

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i own a Lenovo laptop with same kind of issue . follow this may be it will fix it for you as it did for my windows computer

update the sound driver and restart the computer

check the sound settings and playback device

uninstall and reinstall the sound driver .

if nothing works follow this post as it helped me .

FIX -laptop-sound-not-working/

and see if this take care of this issue . thanks

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trix @trixs Rep: 25 1 · Answer 3 · 2018-04-28T16:34:45-07:00

trix @trixs

Rep: 25

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Posted: April 28

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The same thing happened to me where my top row keys wouldn't function, including the volume and brightness keys. I tried the shut down process, and it didn't work. When I checked settings and went to keyboard, I realized I had pressed "Treat top-row keys as function keys." After I unchecked it, all the keys worked again.

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omg thank you this was the only one out of like 15 that worked

June 23 by riddle.elijah2579

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jan Rep: 377 3 4 3 · Answer 4 · 2016-03-30T15:11:40-07:00

jan

Rep: 377

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4

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Posted: 03/30/2016

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If you are using a laptop computer with no external speakers connected, make sure the volume is turned up by using controls on the keyboard. They may buttons (as shown in the image to the right), or a secondary function of another key; generally indicated with blue text and activated by holding the Fn key at the same time.

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David Wilson Rep: 13 1 · Answer 5 · 2016-10-06T17:00:39-07:00

David Wilson

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Posted: 10/06/2016

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No sound could be several things:

First: Check that the earphone/external plug is fully plugged in. Then go to the lower right hand corner, to the volume control and click on the arrow > and make sure that your device (headphones etc) is selected. If it just says input | output, make sure your Chromebook is charged. My audio buttons quit working and the volume bar stays to the left when my battery gets too low. Charge it up and then do a browser reset and a hard reset. (to do the browser reset, click the three bars in the upper right hand corner, go to settings>advanced settings >browser reset (at the bottom). Then hold the refresh button (looks like a circle with an arrow, usually the F3) and the power. This generally does the trick for me.

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Thank you. Holding down the refresh button and the power button did the trick for me. Thank you for your help. None of the other ones worked for me!

10/18/2016 by Ana Lopez

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kierstinslavick02 Rep: 1 · Answer 6 · 2016-03-13T13:34:49-07:00

kierstinslavick02

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Posted: 03/13/2016

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Click on your settings. Next to the adjustable volume you might see a pair of earbuds. Click on the earbuds and go to the output section. Finally click speaker> i hope this helped ;)

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it didn't work

10/14/2016 by Za'Kayla President

I am on a Chromebook it does not have a pair of headphones

12/19/2016 by Brooklyn Hallam

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Sanjay Suman Rep: 1 · Answer 7 · 2017-12-07T00:33:26-07:00

Sanjay Suman

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Posted: 12/07/2017

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I have installed Windows 8.1 pro 64bit on HP chromebox. I tried installing realtek audio driver but it doesn't recognize the device audio. Audio was working fine when I was using it as a chromebox. Any help?

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Albert Einstien @albert_einstien Rep: 1 · Answer 8 · 2018-02-11T17:09:53-07:00

Albert Einstien @albert_einstien

Rep: 1

Posted: February 11

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Hello. I am a 13 year old kid who recently received a new Chromebook. The audio buttons stopped working. My advice to you is shut down the computer, turn it on, change volume to mute, shut down AGAIN, turn on, then finally, you will be able to enjoy your Chromebook at its full potential.

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it didn't work

May 30 by vanessa.purnell12

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britney @applelover6 Rep: 1 · Answer 9 · 2018-05-07T08:21:10-07:00

britney @applelover6

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Posted: May 7

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hi mine isn't working and it is a acer its the schools and i really need help on how to fix it.... i plug my headphones in and it just plays music out loud i really need this fix

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Miranda Romero Rep: 1 · Answer 10 · 2018-05-12T19:17:06-07:00

Miranda Romero

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Posted: May 12

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When I asked if I could use the chrome book,the sounds were not there and I was going to watch youtube as well.

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HP Chromebook 14-Q010DX

Why does my sound not work?

11 Answers

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