Support Questions Ask a Question

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting ¶ 

If you are having problems with your device take a look at our Amazon Fire TV Troubleshooting

Background and Identification ¶ 

The Amazon Fire TV allows users to easily access media such as movies, music, radio, TV shows, games, apps, all through an internet connection and without a cable bill. The Device can completely replace cable, game consoles, and other media devices and seamlessly allow access to all your favorite media content.

The remote allows quick access to all the features and content through a custom user interface and even allows for voice commands which gives users even more control over their entertainment. A search feature is also integrated into the remote with a microphone and can even connect seamlessly to an Xbox controller to allow console like gaming the can be purchased like any other content through an internet connection.

There is support for either wireless or an Ethernet internet connection to keep content coming. It also supports HDMI for a high definition connection to your TV and can also accept Micro SD cards to save more content and connect to Bluetooth devices to upgrade your experience.

The hardware includes a powerful processor, support surround sound, modern wireless devices, and is fully broadband capable. There is a small built-in hard drive which can be complemented with free Amazon Cloud storage for all Amazon content.

The hardware and software interface can allow users to obtain all of their media and entertainment content through the Amazon Fire TV, and is even more powerful combined with an amazon prime membership.

Technical Specifications ¶ 

  • Quad-core, 1.7 Ghz Qualcomm Krait 300 processor
  • Qualcomm Adreno 320 dedicated GPU
  • 2 GB LPDDR2 RAM at 533 MHZ
  • 8 GB internal storage
  • MIMO Wi-Fi supporting 802.11a/b/g/n
  • Bluetooth 4.0
  • Dimensions: 4.5" x 4.5" x 0.7" (115 mm x 115 mm x 17.5 mm)
  • Weight: 9.9 oz (281 grams)
  • From Amazon Website

Additional Information ¶ 

View Statistics:

Past 24 Hours: 15

Past 7 Days: 65

Past 30 Days: 290

All Time: 10,323