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Senior technical writer, photographer, and tinkerer at iFixit HQ in San Luis Obispo, CA.

Like many folks here, I’ve been fixing things most of my life—cars, computers, time machines. (Wait, sorry—that last one happens later.)

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I joined iFixit in 2013 as a technical writer, working mainly on repair guides and teardowns. I later co-wrote a lot of the instructions for iFixit’s university technical writing project, and coached a couple thousand engineering students from over 50 universities through their technical writing coursework, whether they liked it or not. I even got to visit some of them as a guest lecturer and for academic conferences, and helped teach a few of iFixit’s in-house workshops for technical writing instructors.

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If working at iFixit sounds awesome, that’s because it often is—I’m grateful to have been at the right place and time to collaborate on some world-class projects with this team. Because of iFixit, I’ve helped Greenpeace create its guide to greener electronics, consulted on repairability for some of the world’s top hardware engineers, and written repair guides for Patagonia. Had I taken a job someplace else, I would have experienced precisely none of those things.

I’m naturally an introvert and prefer to stay behind the camera rather than in front of it, but sometimes accidents happen. My talking head has appeared on a few broadcast programs and podcasts, like that time we tore down a Magic Leap One. I also appear briefly in at least one VICE documentary. (Please don’t judge—I needed a haircut and hadn’t slept since two dinners ago.)

I do enjoy anonymously sharing my photos though, and they frequently pop up in the tech press, which is one of the fun parts of this job. You never know when your work might help a technology journalist explain a battery problem, solve a waterproofing mystery, or blow the lid off a new laptop design just for fun.

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In my free time I enjoy scuba diving and formulating trenchant ripostes that would have come in really handy when I needed them yesterday.

Teardowns I've Worked On

My Guides

Guides I've Contributed To

Guides I've Helped Translate

My Favorite Guides

Completed Guides

Answers

  • Answer to "Boot loop and error ppt006 - Help!"
  • Answer to "Do replacement batteries work with battery health feature now?"
  • Answer to "Samsung Essentials All In One Teardown"
  • Answer to "Can I repair my home button with a kit?"
  • Answer to "iOS 12 Fixed Auto Brightness?"
  • Answer to "Why doesn't keyboard and trackpad work after battery replacement?"
  • Answer to "iFixit Tri-Point Y000 driver bit for iPhone 7 / 7 Plus"
  • Answer to "Screen connectors don't fit"
  • Answer to "Nothing to connect home button to on replacement screen"
  • Answer to "Need help with these Connector latches"

Guide Comments

  • iPad Air LTE LCD Replacement
  • MacBook Pro 13" Retina Display Early 2015 Battery Replacement
  • iPhone 7 Plus Home/Touch ID Sensor Replacement
  • MacBook Pro 13" Retina Display Late 2013 Battery Replacement
  • MacBook Pro 15" Touch Bar 2019 Teardown
  • MacBook Pro 15" Touch Bar 2019 Teardown
  • MacBook Pro 15" Touch Bar 2019 Teardown
  • MacBook Pro 15" Touch Bar 2019 Teardown
  • Retina MacBook 2015 Dual Microphone Assembly Replacement