{A1706 / EMC 3071}—Released in June 2017, this 13" Macbook Pro features Kaby Lake processors up to 3.5 GHz Core i7 with Turbo Boost up to 4.0 GHz.

57 Questions View all

I was using my computer, and it suddenly shuts down, won’t turn on

The computer shuts down and tried to turn it on… won’t turn on. Connect to the power outlet. It does not make any chime noise when connected to the outlet power.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

2 Answers

Most Helpful Answer

Try a spontaneous reboot. To do this, disconnect the battery and mag-safe. Press and hold the power on button for ten seconds. Reconnect the battery and mag-safe. It should spontaneously reboot.

Was this answer helpful?

Score 2


@mayer - USB-C, no MagSafe here.


Add a comment

To start with make sure you are using the charger and cable that came with your system.

The USB-C cable Apple supplied is designed for power unlike most other USB-C cables which are designed to be for data. The wire gage within the cable is thicker for the power feed needed for your system unlike the data cable which is using the thinner wires for data and low current device support.

You’ll need to work through a process here to isolate out what has failed. Often times the charger or the cable has failed or is the wrong part. Unlike older MacBook Pro’s there is no charging light so you just don’t know whats happening. I would recommend getting a USB-C power meter Satechi USB-C Power Meter Tester it will allow you to see whats happening.

You may want to visit an Apple Store to have them check your system. Hopefully you still have warranty coverage or have AppleCare+ extended coverage.

Was this answer helpful?

Score 1


appology dan posted on Mac


Add a comment

Add your answer

Abragam will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 4

All Time: 39