The Huawei P8 Lite (Model: ALE-L21) announced April 2015, shows beauty in simplicity. Its professional cameras enable you to take natural and sharp pictures even in the darkest environment. The beauty mode highlights the best features of the owner in every selfie.

71 Questions View all

Phone Microphone only works in calls but nothing else

Recently, my phone's microphone stopped working which means it doesn't record sound in videos or audio recordings and also doesn't work in apps. The only exception is phone calls where it does work. Why is this? This has happened a long time ago before and it fixed itself so I left this issue for a while but it's been about a month or so and still nothing has fixed! I need my microphone to work asap because I need to record videos WITH audio for my school project! Need help!

Note: I have tried rebooting my phone

Answer this question I have this problem too

Is this a good question?

Score 3

Comments:

My p8 lite does not ring or play sound /alarm / music and it is one week old

by

Add a comment

2 Answers

Most Helpful Answer

superelectrolizard ,

it is not software fault. your P8 having secondary mic (use for nice cancellation and voice and record sound with comparing. simply you can find it near the Headphone connector.

Here you can find teardown guide. check the mic contacts connected properly to logic board or replace the mic and see

as you mentioned on your question : not required to test primary mic as it works fine (bottom side mic)

Hope this answer will help you to understand the fault and fix it your self

Cheers!

Was this answer helpful?

Score 1
Add a comment

Buddy it seems like a software issue. Try factory reset but don't forget to take backup of your files. Mostly that should make it work!

Was this answer helpful?

Score 0
Add a comment

Add your answer

superelectrolizard will be eternally grateful.
View Statistics:

Past 24 Hours: 7

Past 7 Days: 29

Past 30 Days: 153

All Time: 4,556