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Causes
If a keyboard is not working properly, the connections might be the reason. Do the following
- Check if the keyboard is connected properly to the device. Try connecting with different USB ports and cables.
- For keyboards that are connected via Bluetooth, check the Bluetooth connection stability and enable it properly.
Software glitches in a computer could be a possible cause for unresponsive keys.
- A restart can resolve many simple issues and glitches causing keyboard problems using the power button.
If the keyboard is still unresponsive, a hard reset could help.
- Restart the device by holding the refresh key and tapping on the power button.
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