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Causes
The most common cause of directional drift is a buildup of debris below the buttons. To clean this debris, dip a cotton swap in isopropyl alcohol and wipe under the directional pad until no more residue is visible. After swabbing, wait until the device fully dries before using it. This should take no longer than a minute.
In rare cases, the software itself may glitch and cause the device to register inputs without the user doing anything. To stop the inputs, the user should power the device off, and restart it as usual. Simply press the button located on the bottom right edge of the console until the device completely powers off, wait several seconds to be certain it is off, and press the button again to power the device back on.
In cases where the above suggestions do not fix the problem, refer to this guide that details how to replace the directional pad.
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