Xbox Series X Troubleshooting: Fix Common Problems

Is your Xbox Series X experiencing cooling issues? Then try these troubleshooting tips!

The console powers on, but is not showing on your TV or monitor. There is no signal or a corrupted image is shown on your TV. This can happen after your console was running a game, or turned on, and all it showed was the Xbox logo. This issue can occur on 4K@120Hz TVs with variable refresh rate (VRR) support when the Xbox is configured for 4K120 + VRR. Several Vizio, Samsung, and LG TVs can also experience this issue.

Your Xbox Series X console turns off unexpectedly. Maybe it happens shortly after powering on the console, when you're launching or playing a game, or when you left the Xbox sleeping. Either way, this page will guide you and help you learn about what is wrong with your Xbox Series X and how to mend the problem.

The console does not power on after pressing the Xbox power button and makes no noise. This page will help you learn why your Xbox won't start and guide you through possible solutions to mend the problem.

The console cannot read a video game, Blu-ray, or DVD, or a disc is partially or entirely stuck in the disc drive and does not come out. Either way, this page will help you learn what is wrong with your Xbox Series X and how you can get discs to work again.