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OnePlus 9 Pro Camera App Unresponsive

OnePlus 9 Pro Camera App Unresponsive

Brayan Santana and 2 contributors
Last updated on

Is your OnePlus 9 Pro's camera app unresponsive when launched and only shows a black screen? Use this troubleshooting guide to help diagnose why.

Causes

1

If the camera app is not updated, there is a possibility that the app will refuse to load.

To fix this:

  • Open the Google Play Store and then click on your profile in the top corner of the screen.
  • Select the 'manage apps and device' tab, then tap on updates available.
  • If there is a pending update for the camera app, install it. Once installed, relaunch the app.
2

If your phones OS system is not updated, it can cause certain apps, like the camera app, to not launch.

To fix this:

  • Open the settings app and scroll to the very bottom of the app.
  • Click the green 'about device' button.
  • The top of the page will have a blue box with a button that says 'view updates'
  • Follow the instructions to install the new OS system if there is one available. The phone will automatically restart the phone once the update is complete.
  • Open the camera app after the phone restarts.

View statistics:

Past 24 Hours:

1

Past 7 Days:

4

Past 30 Days:

20

All Time:

167