Anker Soundcore Select 2 A3125 Unresponsive Buttons

The speaker's internal software can freeze and lock out button inputs. Press and hold the Power button for at least 8 seconds to force a hard restart. If the buttons still do not respond after powering the device back on, this is a hardware issue.

Dirt and sticky residue can jam the buttons. Inspect the buttons for visible buildup and clean the exterior with isopropyl alcohol. Press each button to check for a distinct click. If a button feels mushy or physically jammed, you will need to open the device to clean underneath the rubber membrane.

• For the external buttons, use a slightly dampened microfiber cloth to wipe away dirt and grime.
• Use a soft cotton or microfiber swab with a small amount of isopropyl alcohol 70% plus to gently wipe the silicone membrane clean.
• Don't spray or pour cleaner or isopropyl alcohol directly onto the device.
• Never use harsh cleaners like bleach, acetone, or abrasive cleaners.
• Make sure the buttons and membrane is completely dry before you use the device again.