Battery
1 Answer 0 Score |
Screen showing multiple flickering circles on right side of screen |
5 Answers 4 Score |
Why is my device not turning on? |
1 Answer 4 Score |
My screen is black when the laptop is on |
1 Answer 0 Score |
Is there any way to add a Firewire port to this Hp PC? |
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Background
The HP TouchSmart 15-r015dx is a 15.6-inch touchscreen notebook from the TouchSmart lineup that was released July, 2014. To verify that you have a TouchSmart laptop, try touching the screen when it is turned on to see if it responds.
Identification
To find out what model number you have, look at the bottom of the laptop to find a variety of useful numbers. Some examples may include the Model, Product and Serial numbers. It's important to know which model you have as there many similar laptops. The model number should look like this: 'r015dx'.