Introduction

The HP TouchSmart 15-r015dx has 4 GB of RAM.

Turn off your laptop.
  • Turn off your laptop.

  • Ensure your laptop is off. Removing the battery while it is on may harm your laptop.

  • Flip upside down in order to access the battery.

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There are two battery release switches located under the battery.
  • There are two battery release switches located under the battery.

  • Slide both switches inward to release the battery.

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  • Remove the battery.

  • The release switches may need to be pushed inward while removing the battery.

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  • Turn off your laptop.

  • Ensure your laptop is off. Removing the DVD±RW Drive while it is on may harm your laptop.

  • Flip upside down in order to access the DVD±RW Drive.

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  • There is 1 (one) screw holding the DVD±RW Drive in place.

  • Use your screwdriver to remove the screw.

  • Be careful not to lose the screw.

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  • The DVD±RW Drive is here.

  • Remove the DVD±RW Drive by gently pulling it straight out.

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  • Turn off your laptop.

  • Ensure your laptop is off. Removing the keyboard while it is on may harm your laptop.

  • Flip upside down in order to release the keyboard.

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  • Remove the two Phillips screws securing the keyboard.

    • One of the screws lies on/under the label.

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  • Flip the laptop back over and pull the screen up.

  • There are 16 (sixteen) latches holding the keyboard in place.

  • Gently pry the keyboard up using your plastic opening tool.

  • Don't pull the keyboard up more than 2-3 inches as there is a film-material connecting the keyboard to the laptop.

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  • There is a film-material connecting the laptop to the keyboard.

  • There is a small black latch holding the film-material in place.

  • Flip the black latch up to release the film-material.

  • Once flipped up, simply pull the film-material out from the laptop to release the keyboard.

I used this guide to upgrade the memory on an HP 15-r011dx, and found that the keyboard ribbon is very finicky. In fact, the first time I put the PC back together, many of the keys on the keyboard didn’t work! Two more tries did the trick. I finally realized that the teeny, tiny teeth on the ribbon must be carefully threaded into the connector (i.e., lined up exactly in each tiny track) in order for the keyboard to work. I usually work on Macs and have never encountered this issue before now, but next time I take apart this, or any other PC laptop, I’ll know this is a quirk.

Traveled Woman - Reply

  • Close and flip your laptop over to access the screws.

  • Ensure your laptop is off and the battery removed. Removing the hard drive with the laptop on will harm your computer.

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  • Unscrew all the screws.

  • There are 2 screws underneath the covers that need to be unscrewed.

  • Our DVD±RW Drive is still inside, but yours should already be removed.

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  • Flip your laptop over and open it.

  • There are 4 screws needing to be unscrewed.

  • There are 2 wires that need to be unplugged before removing the base of the laptop.

  • There are 2 more screws where the DVD±RW Drive was.

The 2 DVD screws are on the underside of the laptop (you need to turn it over) - Not visible where the keyboard was.

marcsimmons - Reply

  • Use your plastic opening tool to pry the base of the laptop off.

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  • There are 2 screws holding the hard drive in place.

  • Use your screwdriver to unscrew the screws.

  • Remove the hard drive by pulling it to the right like shown.

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  • There are 3 screws holding the motherboard in place.

  • Unscrew the screws to release the motherboard.

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  • There are several wires that need to be disconnected from the motherboard.

  • Remove the wires carefully.

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  • After removing all the wires, pull the motherboard out.

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  • Put the motherboard on a hard, flat surface to avoid damaging it.

  • The RAM is marked in red.

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  • There are two switches holding the RAM in place that need to be moved.

  • After the switches are released, simply pull the RAM up as shown.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

7 other people completed this guide.

Jacob Kleinsorge

Member since: 01/30/2015

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5 Guides authored

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USF Tampa, Team 16-4, Watkins Winter 2015 Member of USF Tampa, Team 16-4, Watkins Winter 2015

USFT-WATKINS-W15S16G4

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3 Comments

Cool, thanks guys. I used the guide successfully to upgrade the RAM on my HP 15-r033na Notebook. It would have taken ages without your help! A really tough way to reach the memory.

I wonder if the second DIMM slot is usable. The specs I've found says this board only takes one card, so maybe the second is disconnected.

Tim Ellison - Reply

Did you ever get an answer on this? Did your upgrade improve performance at all? Seems like 20 steps x 2 should only be undertaken if there's a serious boost at the end of that tunnel. Thoughts?

Note that my system now has 4GB in slot 1 and 2GB additional in slot 2. Still, I constantly run out of RAM.

Thanks!

Daniel - HP TS 15 owner

Daniel Robin -

Thanks so much for this guide. I’d found my PC’s manual/repair guide online (it’s an HP 15-r011dx) but the instructions were much more cumbersome. Your guide is excellent, and now with twice the RAM, I feel like I have a totally different PC!

The whole upgrade was much more fidgety though than any Mac I’ve ever worked on, and so strange that HP puts the RAM chip on the motherboard. Crazy… It’s like having to do a root canal to brush your teeth!

Traveled Woman - Reply

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