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For help on any trouble you may be experiencing, here is the laptop’s HP G62-340US Troubleshooting

Background and Identification

The HP G62-340US is a 15.6'' notebook computer first released in 2011 and can also be identified by its product number: XH066UA#ABA. It weighs about five and a half pounds and a 16:9 widescreen that features LED backlight technology for superior image quality and enhanced energy efficiency. The system can operate for up to 4 hours between battery charges.


  • Microprocessor: 2.2GHz AMD Athlon II Dual-Core P340
  • Memory: 3GB DDR3 System Memory
  • Video Graphics: ATI Mobility Radeon HD 4250 Graphics
  • Video Memory: Up to 1405MB
  • Hard Drive: 320GB
  • Display: 15.6" diagonal High-Definition HP BrightView LED Display (1366 x 768)
  • Sound: Altec Lansing speakers
  • Power: 65W AC Adapter, 6-Cell 47WHr Lithium-Ion Battery

Additional Information

The Official Support Page for the Device

The Official User Guide for the Device

The Official Troubleshooting Guide for the Device

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