These are some common tools used to work on this device. You might not need every tool for every procedure.
If you are having difficulties with the HP Chromebook 14-x013dx, try referring to the troubleshooting page here.
Background and Information ¶
Released in 2013, the HP Chromebook 14 is a netbook with an HD screen, mainly designed for internet usage. Internal features include a NVIDIA Tegra K1 CPU, 2GB of RAM, 16 GB of solid state memory, NVIDIA Kepler Architecture GPU, and dual speakers. This netbook runs the Chrome OS. This model comes in three colors: Ocean Turquoise, Peach Coral, and White. It also has up to a 9.5 hour battery life.
The HP Chromebook 14-x013dx was replaced with many other chromebooks, released by various companies, in the future years.
There are HP chromebooks similar to this model, so please take a look at the model number above the barcode located on the backside of your laptop by the hinge for the screen. You should see Model: 14-x013dx.
Some common problems discovered with this laptop include:
- Dead screen
- Battery wont charge
- Malfunctioning keys
- Non-responsive track pad
- No sound
- Pushed-in USB/power ports