Support Questions Ask a Question

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background and Identification ¶ 

The BlackBerry Z10 was announced in New York on January 30, 2013 by BlackBerry (then known as Research in Motion). The BlackBerry Z10 packs a dual core 1.5 GHz Snapdragon processor, 2 GB of RAM, 16 GB of internal storage and up to 64 GB expandable memory via microSDXC slot. It is a slate-style phone with a 1280 by 768 4.2" touchscreen display, 8 MP rear facing camera with 1080p HD video, 2 MP front, and 4G LTE connectivity. It also has an additional Qualcomm Snapdragon S4 processor, which allows multitasking and extended battery life. The battery itself is an 1800AH removable battery, which allows up to 10 hours of talk time, and 13 days of standby time. This phone is available in white or black.

The Blackberry 10 OS allows users to transfer and synchronize data to the device using the Blackberry Link desktop software. It is compatible with both PC and Mac computers. This OS is available on Blackberry Passport and Porsche Design P'9983 smartphone for Blackberry. Features include: message enhancements, remote IMAP search, a customization settings list, and many more.

Specifications ¶ 

Announce date: January 30, 2013

Developer: BlackBerry (formerly RIM)

Operating System: BlackBerry 10

Display: 768 x 1280 pixels, 4.2 inches (~355 ppi pixel density)

Camera: Contains both front and rear facing cameras.

  • Rear Camera: 8 MP, 3264 x 2448 pixels, autofocus, LED flash
  • Front Camera: 2 MP, 720p@30fps

Processor: Qualcomm Snapdragon S4 Plus 1.5 GHz dual-core

RAM: 2 GB

Storage: 16 GB internal flash memory, microSDXC card slot supports up to 32 GB

Wireless Connectivity:

  • GSM 850 / 900 / 1800 / 1900 - all versions
  • HSDPA 850 / 900 / 1900 / 2100 - STL100-1
  • HSDPA 850 / 900 / 2100 - STL100-2
  • LTE 800 / 900 / 1800 / 2600 - STL100-2
  • Wi-Fi 802.11 a/b/g/n, dual band
  • Bluetooth v4.0 with A2DP, LE
  • NFC

Battery: 1800 mAh Li-ion battery with up to 10 hours talk time

Dimensions: 130 mm x 65.6 mm x 9 mm

Weight: 137.5 g (4.85 oz)

Troubleshooting ¶ 

Some of the common problems are discussed in the BlackBerry Z10 Troubleshooting page.

Additional Information ¶ 

View Statistics:

Past 24 Hours: 13

Past 7 Days: 90

Past 30 Days: 444

All Time: 64,573