The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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Fading into a black screen

My blackberry z10 running on 10.3.2 OS freezes while using sometimes

The display fades into a BLACK screen (Doesn't turn off)

After using an autoloader it works nicely for a couple of weeks and the problem appears again

Having faith on Blackberry hardware i guess it's a software problem

The phone is made in mexico

STL 100-1

Answer this question I have this problem too

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I have same problem. STL100-1, made in Mexico. Tried autoloaders, web updates but no solution. Only thing I have noticed that it boots up okay if cooled or chilled by keeping in front of an A.C. and remains okay for days together if used only for voice calls. Try data, net or YouTube, the problem resurfaces again. Chilling it again boots it up normally. Back heats up a little just after these blackouts. Backlight stays .

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