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Background
The Alienware Pro Wireless Gaming mouse is a high-end, ultra-lightweight wireless and wired optical gaming mouse. The Alienware Pro Wireless Gaming mouse (model number: PRO-MS/PRO-M-D) was released in January 2024 with a starting price of $149.99 and is still an active product line. It is currently sold worldwide by Dell and its retailers.
Alienware collaborated with professional gamers to specifically engineer the mouse for esports and competitive play. The gaming mouse weighs less than 60 grams which is almost 30 grams lighter than its predecessor, the AW720M. Among numerous upgrades from the AW720M, the most notable is the drastically increased polling rate, which is now 4000Hz.
There have been no widespread reports of manufacturer recalls or hardware failure modes like double clicking. Regardless, there are complaints around the Alienware Command Center (AWCC) software used for configuration. Specific reported software includes:
- Inability to save custom presets or change settings.
- Problems with the firmware update when the mouse is connected to both the dongle and the cable at the same time.
While the physical mouse hardware itself has been praised for its performance and comfort, the dependency on the AWCC software for customization means the software glitches can directly affect the user’s ability to configure and use the device’s advanced features.
Identification
The Alienware Pro Wireless Gaming Mouse (Model: PRO-MS) can be identified by its distinctive Alienware design and model labeling, The mouse features the distinctive Alienware logo illuminated on the palm rest with a customizable RGB lighting zone on the scroll wheel. On the other side, you’ll find a model label that clearly lists “Model:PRO-MS”, as well as the Dell and Alienware branding and serial number. This model supports dual wireless connectivity (2.4 GHz and bluetooth), includes a USB-C charging port and removable magnetic side plates. Before beginning any repair or troubleshooting process, confirm that your mouse matches this model number to ensure you’re following the correct guide and compatible replacement procedures.
Technical Specifications
- 4KHz/8KHz Polling Rate
- 2.4GHz wireless connectivity or wired USB-C port
- Optical switches 70M click lifespan
- Sensor Max Acceleration: 50g
- Sensor Max Speed: 650 IPS
- 26,000 DPI
- Ultra Lightweight Design: < 60g
- Battery Life: up to 120HRS/32HRS (@1KHz/4KHz)
- 5 minutes of charge = 6 hours battery life (@1KHz polling)
- Six programmable buttons
- Dimensions (W x L x H): 2.50 in. x 4.90 in. x 1.60 in.
Additional Information
- For more detailed information on performance check out LTT Labs page on the Statistics and Review for Alienware Pro Wireless Gaming Mouse
- To compare the Alienware Pro Wireless Gaming Mouse to other similar wireless gaming mouse products check out this page from List of Best Wireless Gaming Mice on PC MAG
- Check out the Dell website for this mouse: Alienware Pro Wireless Gaming Mouse
- Alienware Pro Wireless Gaming Mouse on Amazon