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iPod Classic 6th Generation. Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Red x in circle after replacing hard drive, logic board?

Well, I replaced the hard drive, logic board, hold switch, LCD screen, and battery on my 80g 6th gen classic. Basically everything. The only carry over piece is the click wheel. I even swapped outer shells. This was necessary as my replacement hard drive turned out to be a 'thick' version. Un like my previous 'thin' version). It powered up which was most impressive as this is my 1st attempt at repairing any iPod. The hard drive appears to spin up nicely as I can hear a nice smooth whir when it 1st powers up. However, I get a red circle with an x in the middle and iTunes won't recognize the iPod. I can't get the iPod into disc mode either. Does the battery need a good charge 1st before attempting to put it in disc mode and connect to iTunes? I'm feeling a bit discouraged at the moment. How do I fix this? Sorry for the long winded question, but I wanted to try and be as descriptive as I could.

Answered! View the answer I have this problem too

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+1 for the long question. Always add as much info as you know- too many people are vague.


I'm thinking I might have a damaged HDD ribbon. It has a couple of decent creases in it. Perhaps this is my problem. I've ordered a new one. Sure hope that's it...


Update... New hdd ribbon did the trick! Powered it on,No red x, Prompted me to restore. I plugged it in, iTunes restored it and I'm back in business. I'm now rockin a virtually brand new 160g iPod classic. Thanks iFixit


Way to go! congrats


Tweahedhalo, were you ever able to get your iPod into disk mode? I have just replaced the hard drive on my 6th gen classic and cannot get it into disk mode, there is not enough time after the apple logo screen before it goes to the red X while I am holding the playing and middle button


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I don't think it has to do with being fully charged. It could be that the hard drive cable is not properly connected. On a classic that I replaced the battery on, I ran into the same problem. I tried several different logic boards but still had the same issue. I went back to the original logic board and it started working. The point is sometimes you just have to mess around with it for enough time to get to work. It still could be a faulty logic board though. If you have the original logic board (and it is still working), try that one. Make sure to get it working BEFORE you put the case back.

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I've dbl, triple and quadruple checked all connections. They all seem to be good. My original logic board is toast(broken battery cable tab) so I'm unable to test it. I can get it into self diagnostic mode. All tests pass. I'm unsure of what's happening in the hdd test.When running the hdd test I have two options to choose from. HD smart data and HD specs. Am I missing any? When running each the screen will say 1st "open device" then switches to "device open" but will not do anything else from there. Does it require an extended bit of time here? It doesn't seem to be doing much. All the while the hdd seems to be spinning. I've reset to get it off this screen. This is quite frustrating.


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Restore iPod from Disk Mode

1. Disconnect iPod from your computer.

2. Manually put iPod into Disk Mode as explained in support document 93651.

3. Open the latest version of iTunes and connect iPod.

4. Restore iPod as explained in support document 60983.

Doc 60983

How to restore iPod

1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.

2. Download and install the latest version of iTunes if you do not already have it installed.

3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

4. After a few moments, your iPod will appear in the Source panel in iTunes.

5. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

6. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are:

  • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
  • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
  • Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
  • Restore Option 4: Restore and Update - Restores with the latest iPod Software available.

7. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

8. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.

  • Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
  • Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

9. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

10. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

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As I mentioned in my post, I've been unable to get it into disc mode as well. I'm wondering if I didn't get a bad HDD.


Well I'm going try formatting and see if that helps. I'm gonna use a friends Mac and see if I can't access it using the disc utility. I'm running out of options here. I'm unwilling at this point to accept the hdd being bad just yet. Its new, Its spinning, so it has power. For whatever reason its not being recognized.


Still no progress. For whatever reason the new HDD is not being recognized by the iPod. Refuses to go into disc mode. Bad HDD ribbon perhaps?


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I had the issue as well after replacing the hard drive, the hard drive cable, and the battery. Then played around w the hdd cable and now it works. Thank you and best of luck with this.

Patrick Carrington

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I did not see the further reading on here, And i wish I had because it would have helped me figure it out quicker, but yes, I eventually just tried a new HD ribbon cable due to lack of new things to try and that fixed mine too.

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good job and good luck.


I just ordered a new HDD cable, wish me luck!!! And good to hear you're back in business w/ your ipod!


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tweakedhalo will be eternally grateful.
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