How do you tell if the screen is cracked or defective?
I have a MacBook Air that has a defective display as in colored lines going up and down and left to right. The right half is somewhat ok, but the left side is more distorted. (white spots) The screen surface (plastic ?) doesn't have a mark on it. If the display is cracked should I be able to see the cracks if I look closely? Apple won't cover a cracked screen under warranty, but should if it's a defective display. The Apple CSR is telling me the display is cracked, but can't tell me how they know that. It's take their word for it.
Is this a good question?