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Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's ARM-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2338 or EMC 3598.

Key switch won't stay attached to hook

Hey!

The bottom left attachment of the white plastic scissor mechanism of my command key won't stay properly attached to the metal hooks. They key works, but touching the upper right portion of the key makes the bottom left stick out above the other keys.

I've tried applying some soft pressure to the metal hooks to see if I can bend them into a place that will hold the plastic mechanism, but to no avail.

Reference image below: the plastic mechanism is able to slide out from underneath the bottom left attachment hook.

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Edit:

Below some more pictures

Key pops out

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Scissor mechanism as attached

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Scissor mechanism comes undone on bottom left with pressure on top right

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Removed the mechanism

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Answer this question I have this problem too

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These mechanism are so fussy about how they go back in again. What would help the most is if we could see what you’re actually looking at. I would want to see all the bits: the back side of the keycap, the scissor, and the actual mounting point on your Mac’s keyboard.

As much as I think it’s wasteful, there’s a solid reason why Apple mandates that anytime a keycap is removed during the course of service, it is replaced with a new one. Because it removes the factor of the old key cap. And they are so easily damaged once they’re loose. Or put back in improperly.

My money is on something bent on the keycap itself, but that’s just my wild conjecture.

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1 Comment:

I've edited the question with some aditional pictures. The keycap itself seems to firmly attach to the scissor mechanism

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