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MacBook wont install adobe

we have tried many times to install Adobe reader onto our Mac book and have been told by Adobe and Best Buy that there is a seeting on the Mac book not allowing us to install Adobe...all we need to do is read simple PDF files

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Preview reads PDF files fine


What are the last three figures of your serial number, the version and from what the Adobe is, your operating system?


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Very odd, If yo try opening an adobe icon'ed PDF file does it not open Reader? If you don't have a PDF file with the Adobe icon go to 'Get Info' for the file and alter Open with to Adobe Reader. Does it open with Reader?

Are you using the correct user account (admin)? Guest accounts can't install apps. Don't get confused here the users name is not the same as the account type. Goto System Prefs > System 'Accounts'. under My Account see if Admin is under your name. If not change the user to one that does. Then try reinstalling.

You may also have a locked folder where Adobe is trying to install to. make sure the Application folder and any subfolder has admin & system with read & write privileges and everyone else read only.

If all of this is correct you may have a permissions corruption which means you need to run disk repair and you may need to run it from a externally booted HD to get the problem resolved.

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Here is a link to a free PDF viewer. Note the unit shown is for 10.5 but if you look at the heading you will note a download for 10.4. I am guessing the reason you are having trouble with Adobe is that you are using 10.4. If this doesn't meet your needs just google "free PDF viewers for Macs" for a number of other choices. Good luck.

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