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The larger of Apple's MacBook Air laptops featuring dual microphones and 802.11ac Wi-Fi connectivity.

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MacBook Air 2013 keyboard and trackpad frozen while working

I have been using my MacBook Air since 8 years, it has been having an issue with its keyboard and trackpad at the point where it stops responding while working. I have never spilled water or anything on it and this machine has no parts replaced and works great. If you heat it up it starts working once again, is it a hardware issue?

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I would check your battery, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adding images to an existing question

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@danj I did it, now what?

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I had the same problem and it was just a little click in accessibility to fix it. Remove click on mouse keys to deactivate the issue of mouse keys and the keys are back in work 😀

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Its sounds like a hardware issue,
I think its the trackpad thats the problem,
the keyboard plugs in to the trackpad,

so i think its that
heres the part:MacBook Air 13" (Mid 2013-2017) Trackpad

MacBook Air 13" (Mid 2013-2017) Trackpad Image

Product

MacBook Air 13" (Mid 2013-2017) Trackpad

$49.99

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Sadly Between cycle counts and just age, your battery is on its last legs ;-{

Time to replace it! MacBook Air 13" (Late 2010-2017) Battery and here’s the guide to put it in MacBook Air 13" Mid 2013 Battery Replacement

MacBook Air 13" (Late 2010-2017) Battery Image

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MacBook Air 13" (Late 2010-2017) Battery

$69.99

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4 Comments:

But how does it relate to the keyboard and trackpad being unresponsive?

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@honda_fanboy - The battery swells which then presses on the cables and parts causing issues.

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i guess it could be that

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@danj Thanks, I am actually planning a battery replacement in less than 2 weeks because of shipping, the battery is currently at 916 cycles

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Steven Parker will be eternally grateful.
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